RQ09224 - Solution Architect - CRM - Junior
This role is a Solution Architect for a government project, responsible for leading data migration into Microsoft Dynamics 365 Customer Engagement. The position involves designing system integrations, managing data workflows, and providing technical leadership for migration and reporting tasks.
- Compensation
- Not disclosed
- Location
- Toronto, ON, Canada
- Work setup
- Not specified
- Seniority
- Junior
- Employment
- Contract
- Experience
- 1+ years
- Category
- Architecture
- Posted
Skills
Must have
- At least 1 year of recent experience as CRM architect in Microsoft Dynamics 365 CE implementation, data migration and solution integration
Full description
Description
A Note on Assignment Type:
This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.
Scope
- The Office of the Public Guardian and Trustee (OPGT) requires a solution architect - CRM to provide technical leadership for the data migration into Dynamics 365 Customer Engagement (CE).
Assignment Deliverables
As a technical leader in the data migration and reporting team, you will provide expert guidance into all aspects of the data migration from legacy solutions into Dynamics 365 CE, full and delta load design and implementation and ensure a quality data migration.
Other responsibilities include:
- Lead the development, implementation, and management of D365 CE, monitoring of the whole system.
- Define the interactions between application packages, databases and middleware systems.
- Deliver customizations by defining and implementing entities, fields, workflows, business rules, forms, and views, ensuring they align with the business processes.
- Determine how the Dynamics CRM system will integrate with other systems and applications within the organization's technology landscape.
- Establish security measures to protect sensitive data and ensure proper access control within the CRM system.
- Optimize the performance of the Dynamics CRM system to ensure smooth operation and responsiveness.
- Ongoing Support: lead post-migration support, analysis and resolution of data-related issues or questions; help with optimizing data management processes in the new environment.
- Other duties as assigned.
The Vendors Personnel will also be required to:
- Complete work and achieve milestones within the assigned deadlines.
- Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the Assignment Deliverables, as soon as he/she becomes aware of them
- Submit Deliverables for the Cluster/Ministry approval as they are completed.
- Comply with the Ontario Government and the Cluster/Ministry security procedures and practices
- Comply with the Ontario Government and the Cluster/Ministry architecture/technology standards and best practices
- Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines