Sales Account Manager – Higher Education

We are seeking a **Sales Account Manager for Higher
Education** is responsible for driving revenue growth by managing a portfolio
of institutional accounts, acquiring new clients, and expanding existing
relationships within the university and research ecosystem. You will act as a
strategic partner, aligning advanced technology solutions with the digital
transformation goals of higher education institutions.

**Key Responsibilities1. Account
Management & Strategic Growth:**

· Manage and
grow a dedicated portfolio of higher education and research accounts, ensuring
maximum customer satisfaction, retention, and long-term loyalty.

· Proactively
identify and execute upsell and cross-sell opportunities across a diverse range
of technical solutions and infrastructure services.

2. New Business Acquisition:

· Identify,
prospect, and acquire new institutional customers across the UAE to build a
robust and healthy sales pipeline aligned with aggressive revenue targets.

· Lead
consultative sales conversations to uncover complex institutional needs and
align them with advanced digital transformation solutions.

3. Stakeholder Engagement:

· Develop
and maintain high-level relationships with key decision-makers, including
University Deans, IT Directors, and Research Department Heads.

· Act as the
primary point of contact, ensuring clear communication and the timely
resolution of any service or account issues.

**4. Technical
Collaboration:**

· Translate
complex customer requirements into actionable internal deliverables by
collaborating closely with technical, service, and support teams.

· Maintain
accurate CRM records for precise forecasting, pipeline management, and
performance tracking for leadership review.

Requirements

· Nationality: UAE National.

· Experience: 3–5 years of sales or account management experience
specifically within the EdTech or Higher Education sector.

· Education: Bachelor’s degree in Business Administration, IT,
or a related field.