Full description

About the Company:

We are a leading provider of professional laboratory testing and analytical services. Committed to quality, precision, and efficiency, we support various industries in ensuring safety, compliance, and excellence. We are looking for a dynamic, self-motivated Sales and Customer Service, Executive to join our expanding team and drive business growth.

Key Responsibilities:

Identify and develop new business opportunities by prospecting, cold-calling, and networking within target industries (e.g., manufacturing, food & beverage, environmental, construction, pharmaceuticals).
Manage and maintain Manage existing customer database including building up new customer relationship. Maintain strong relationships with existing customers to ensure account retention and encourage repeat business.
Understand client requirements and collaborate with our technical lab team to present tailored testing solutions and quotations.
Meet or exceed monthly and annual sales targets set by the management.
Monitor market trends and competitor activities to identify new potential service offerings.
Handle client inquiries, Present new business approach to potential customers, prepare quotation and tender price, follow up on invoices/late payments, and resolve any customer service issues promptly, ensure test report lead time is met.
Some technical knowledge in water, soil and food testing.
Collection of samples, registration of samples, customer visit, and cold calling.
Possess positive/can do attitude and a role model.
Maintain high standards of integrity and discipline in work.
Required class 3 driving license.