Sales Assistant | Retail | Ted Baker, TDM

Job Requisition ID: 182391

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:

• The Sales Assistant is crucial in generating sales and ensuring a positive customer experience at the store. This role involves maintaining high standards of store cleanliness and presentation, greeting customers warmly, and providing detailed product information. The Sales Assistant is expected to deliver quality service in fitting rooms and manage the cash wrap efficiently. Success in this role is measured by customer satisfaction, cleanliness standards, and sales generation. The position is key to supporting the store management team in operational duties.

What You Will Do:

General

• Maintain store standards and cleanliness to create a sparkling clean and organized environment.
• Adhere to dress code and greet customers with an energetic attitude to create a positive first impression.
• Provide immediate, sincere greetings to customers entering the store.
• Deliver quality service in fitting rooms and maintain cash wrap cleanliness while attempting add-on sales.
• Provide current and relevant information about the products to customers.
• Efficiently manage cash wrap operations, offer gift cards, capture customer information in the database.
• Thank all customers sincerely as they exit the store and invite them back.

Required Skills To Be Successful:

• Excellent verbal communication skills
• Customer service orientation
• Attention to cleanliness and detail
• Ability to work independently and efficiently

What Qualifies You For The Role:

• High School Degree
• 1-2 years of retail sales experience
• Proficiency in verbal communication
• Ability to perform heavy lifting and stand for a minimum of 8 hours

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.