Sales Associate
- Compensation
- Not disclosed
- Location
- Doral, FL
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Sales
- Posted
Must have
- Motivated and goal-oriented.
- Professional, personable, and confident.
- Customer-focused and hospitality-minded.
- An effective communicator and active listener.
- Consistent and disciplined with customer follow-up.
- Comfortable working with leads from multiple sources.
- Coachable and willing to learn.
- Competitive while remaining team-oriented.
- Dependable and accountable.
- Comfortable working in a performance-driven sales environment.
- Able to build long-term customer relationships and generate repeat and referral business.
- Previous automotive sales experience preferred but not required.
- Previous sales, hospitality, luxury retail, customer service, or relationship-based sales experience is a plus.
- Strong interpersonal and communication skills.
- Ability to learn vehicle features, technology, manufacturer programs, and dealership processes.
- Comfortable using CRM systems, computers, email, text messaging, and other sales technology.
- Strong organizational and follow-up skills.
- Professional appearance and demeanor.
- Ability to work a flexible dealership schedule, including evenings and weekends as required.
- Valid driver's license with an acceptable driving record required.
- Must be able to meet applicable pre-employment requirements.
- Bilingual English/Spanish strongly preferred.
Full description
Automotive Sales Consultant
Ocean Mazda Doral
Location: Doral, FL
Department: Sales
Employment Type: Full-Time
About the Opportunity
Ocean Mazda Doral is seeking motivated, professional, and customer-focused Automotive Sales Consultants to join our Sales team.
We are looking for individuals who enjoy working with people, are driven to succeed, and understand that a successful automotive sales career is built on relationships, consistent follow-up, product knowledge, and an exceptional customer experience.
Previous automotive sales experience is preferred; however, we are also interested in candidates with strong sales, hospitality, luxury retail, or customer-service backgrounds who have the personality, work ethic, and motivation to succeed in automotive sales.
Responsibilities
- Greet and welcome customers promptly and professionally.
- Build rapport with customers and identify their vehicle needs, preferences, lifestyle, and budget.
- Provide a consultative and customer-focused vehicle purchasing experience.
- Maintain strong knowledge of Mazda vehicles, trim levels, features, technology, incentives, and available inventory.
- Conduct professional vehicle presentations and demonstrations.
- Accompany customers on test drives and explain vehicle features and benefits.
- Assist customers in selecting vehicles that best meet their needs.
- Present purchase and lease opportunities in coordination with Sales Management.
- Work closely with Sales Managers and Finance Managers to ensure transactions are handled efficiently and professionally.
- Respond promptly to internet, telephone, and showroom leads.
- Consistently follow up with prospective customers by telephone, email, text, and approved dealership systems.
- Maintain accurate and complete customer information and activity within the dealership CRM.
- Complete assigned follow-up activities and maintain an active sales pipeline.
- Follow up with unsold customers and continue working opportunities appropriately.
- Develop repeat and referral business by maintaining relationships with customers after the sale.
- Assist with vehicle delivery and ensure customers understand important vehicle features and technology.
- Maintain awareness of current dealership inventory and incoming vehicles.