Sales - Business Development Manager

SUMMARY
The Business Development Manager is responsible for identifying new freight opportunities, developing strategic business relationships, and supporting the growth and retention of existing customer accounts.
In addition to driving business development initiatives, this position oversees the Inside Sales team, providing leadership, guidance, and support to achieve quarterly and annual sales targets. The Business Development Manager works closely with the Director of Sales to develop and execute effective sales strategies, manage selling costs, and achieve established profitability objectives.
PRIMARY RESPONSIBILITIES

Build and maintain strong relationships with existing customers while identifying new sales leads and business opportunities.
Drive new business growth by developing strategic customer relationships, identifying market opportunities, and monitoring competitor activity.
Assist customers in resolving service-related concerns, including credit, documentation, and operational issues.
Collaborate with the Director of Sales to implement sales policies, strategies, and programs that support organizational objectives.
Oversee the activities and performance of Inside Sales Representatives, including recruitment, training, performance management, and recommendations regarding promotions or terminations.
Work closely with the Pricing Department to secure new rate agreements and negotiate regular rate increases.
Collaborate with sales channels to promote company services, identify new business opportunities, increase market share, and achieve financial targets.
Analyze sales performance, market trends, and business results to measure progress against corporate objectives.
Develop, manage, and grow customer accounts and strategic partnerships to achieve established profit and volume goals.
Build and strengthen relationships with key retail, wholesale, grocery, and foodservice partners.
Support the Director of Sales with special projects and business initiatives.
Perform other duties as assigned.

REQUIREMENTS/QUALIFICATIONS

Relevant postsecondary education is required.
Six years of experience in the transportation industry, preferably in a management capacity.
Excellent organizational, communication, and computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, and web-based applications.
Proven ability to develop and maintain strong professional relationships with internal departments, business partners, and customers.
Demonstrated knowledge of marketing and advertising principles and practices.
Working knowledge of accounting and financial practices.
Strong problem-solving skills, with the ability to identify issues and implement effective solutions.
Strong attention to detail.
A professional, responsive, and positive work attitude is essential.

WORKING CONDITIONS

Full-time, salaried position based on a 45-hour workweek.
Regular schedule is Monday to Friday, 8:00 AM to 5:00 PM.
Some travel may be required.
Manual dexterity required to operate a desktop computer and related equipment.
Overtime may be required based on business needs.