Sales & Catering Manager - Renaissance Waterford

The Renaissance Waterford Hotel is hiring for a Sales & Catering Manager!
You should join our team if you believe...

Every detail matters when creating successful events and memorable guest experiences.

Strong organization and communication are essential to supporting the sales team and ensuring banquet events run smoothly.

Teamwork and collaboration are key to delivering exceptional service and meeting client expectations.

Being proactive, detail-oriented, and adaptable helps ensure every event is set up for success.

Guest satisfaction and client relationships are important at every stage of the event experience.

You’re a great fit for this role if you love...
Sales Administration & Group Reservations

Creating room blocks and inputting rooming lists.

Balancing MARSHA, OPERA, and C.I.T.Y. groups.

Creating individual reservations and servicing room blocks.

Gathering and inputting information for group resumes.

Creating and distributing Event Orders and Group Resumes.

Creating PM accounts.

Setting up billing for clients, posting charges to credit cards, and sending receipts to clients.

Banquet Event Coordination & Execution

Creating detailed Banquet Event Orders that banquet staff can follow and understand. This includes, but is not limited to, floor diagrams, table numbers, buffet labels, table setup, AV needs, special requests, and dietary restrictions.

Meeting and greeting client contacts on the day of the event and assisting with any questions or needs.

Spot-checking banquet rooms to ensure they are set according to the client's specifications.

Assisting banquet staff when needed to ensure banquet space is ready on time.

Conducting final inspections on the day of the event to ensure everything adheres to the client's standards.

Assessing an event's overall success and submitting findings.

Communication & Operational Support

Communicating effectively with guests, co-workers, and supervisors.

Thinking and communicating clearly while organizing and prioritizing in high-pressure situations.

Applying knowledge of basic sanitation.

Using computer systems and following ordering procedures.

Absorbing large amounts of information quickly, including service procedures, menus, and banquet room floor plans.

Taking on additional tasks and responsibilities as assigned by the manager, based on business volume and the need for work to be completed.

We’re excited to have you join us because...

You are well-organized and have excellent multitasking abilities.

You have strong communication and interpersonal skills.

You can organize and prioritize responsibilities in high-pressure situations.

You are detail-oriented and committed to ensuring events meet client specifications.

You work well with others and are willing to assist the team wherever needed.

You can quickly learn service procedures, menus, banquet room floor plans, and operational processes.

Education and Experience
Required Qualifications

At least 3 years of experience in a sales or event Manager role.

High school diploma required.

Well-organized with excellent multitasking abilities.

Strong communication and interpersonal skills.

Fluency in reading, writing, and spoken English.

Knowledge of computer operations and ordering procedures.

Basic knowledge of sanitation.

Preferred Qualifications

Bachelor’s degree in hospitality management or public relations preferred, but not required.

Work Environment and Physical Requirements
This position requires the ability to walk, stand, and bend throughout the workday, as well as the ability to lift up to 25 pounds occasionally.
Here’s the Core of Coury Hospitality
We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.
What else do YOU need to know?
Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.