Sales & Customer Experience Coordinator

Testa Seat Inc
100 S Jackson
Pittsburgh, PA 15202
(412) 339 6242

Job Proposal
Sales & Customer Experience Coordinator - Grow With Us
(Admin Assistant / Inside Sales / Customer Service - however you want to call it)

Potential Good fit also: Customer Service & Sales Representative, Sales Support Coordinator, Sales & Customer Experience Lead, Medical Administrative Assistant.
Position Type: Part-Time – Full-Time / Independent Contractor / Internship
Company: Testa-Seat | Seating Solutions for Individuals with Disabilities
Compensation: $16–$25/hr + Commission
Who We Are
Testa-Seat is a Pittsburgh-based company breaking boundaries for kids with disabilities. Using cutting-edge 3D printing, we create custom seating solutions that bring independence, comfort, and inclusion into everyday life.
Our seats empower children to sit independently — easing the burden of inadequate options and giving families more room to enjoy life, create memories, and take on challenges with confidence.
We're in an exciting growth phase — lean, bold, and driven by a vision to reshape the future of adaptive seating. If you're motivated, curious, and want to build something meaningful from the ground up, this is your moment to join us.
Why Join Us?
Make Real Impact - Your work directly changes lives and helps families thrive.
Grow Fast - This isn't a static role.
Flexible & Independent - We care about results, not clocking hours at a desk.
The Best Place to Start in Sales - Our customers come to us already interested.
You're not fighting resistance - you're guiding people who already believe in what we do.
We're looking for someone who wants to grow - long-term, fast, and with us.
Hit your goals, and you grow with the company - more responsibility, more ownership, more opportunity.
Be the Face of Testa-Seat - Represent us to therapists, hospitals, and families who are counting on us. If you're driven and you deliver, there's real room to rise here.
Together, we bridge the gap between challenges and possibilities with compassion, innovation, and a shared commitment to children’s comfort and independence.

What You’ll Do
Customer Outreach
Respond to inquiries across every channel with warmth and professionalism
Follow up with leads — email and async communication with interested prospects
Answer questions about our products, specs, pricing, and ordering
Manage orders in Shopify — process refunds, generate shipping labels
Schedule meetings and calls with prospects
Reach out to potential clients via email, calls, and video meetings
Relationship Building
Build lasting connections with therapists, hospitals, charities, and parent groups
Check in with customers regularly — gather feedback, ensure satisfaction, build loyalty
Follow up to understand client needs and collect testimonials or case studies
Must-Haves
A natural communicator who connects easily with all kinds of people
Confident presenting - one-on-one or to a group, online or in person
Comfortable with Google Workspace (Gmail, Calendar, Drive)
Proactive, independent, and resourceful - you don't wait to be told what's next
Must know for full compensation
Comfortable with CRM platforms (GHL experience is a plus, or need to learn fast)
Familiar with Shopify
You use AI daily - it's already part of how your life
Advantage
Growth-oriented: you're eager to develop your skills and take on new challenges
Bonus: experience in sales, customer service, or the healthcare/disability space.
Help sharpen our outreach and sales strategy over time
Use CRM tools, automation, and AI to work smarter, not harder
Collaborate directly with leadership on new growth ideas
Ready to shape the future of assistive technology? Join us at Testa-Seat and help create a brighter, more inclusive future.
Instagram - https://www.instagram.com/testa_seat/
Linkedin - https://www.linkedin.com/company/testa-seat/
Facebook - https://www.facebook.com/testaSeat

Location: Pittsburgh, Pennsylvania, United States

Skills required for this job:

• Artificial intelligence (AI)
• Customer relationship management (CRM)
• Customer service
• Google Workspace
• Healthcare
• Sales
• Shopify