Sales Enablement Specialist

Why Birdeye?

Birdeye is the leading agentic marketing platform for multi-location brands.

Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

Role Overview

As BDR Enablement Specialist, you will own the full enablement lifecycle for our 50+ BDR organization. You will design modern,

high-impact training programs, create and continuously refresh practical playbooks (including 10-K research-based prospecting),

lead and host our flagship Flight School onboarding program, and deliver ongoing coaching and skill development that

accelerates ramp time, improves meeting quality, and drives consistent pipeline contribution.

This is a high-visibility, hands-on role requiring strong presence in our Dallas office three days a week (Tuesday–Thursday) to

facilitate in-person training sessions, live role-plays, workshops, and team collaboration. Mondays and Fridays offer flexibility for

remote work.

Responsibilities

• Develop & Refresh Sales Playbooks Build, iterate, and maintain high-adoption BDR playbooks covering 10-K-driven prospecting, personalized multi-channel cadences (email, LinkedIn, phone), objection handling, multi-threading, qualification frameworks, and value-based selling tailored to reputation management, customer experience, and marketing leaders.
• Own & Host Flight School Onboarding Design, lead, and continuously improve our immersive Flight School program — a structured 4–8 week onboarding experience for all new BDR hires. Deliver live training, role-plays, shadowing, certification milestones, and real prospecting assignments to ensure new reps ramp to full productivity quickly.
• Deliver Ongoing Training & Development Create and execute a year-round training calendar with monthly and quarterly sessions on advanced topics such as AI-assisted prospecting, conversation intelligence, modern social selling, handling reputation-risk conversations, and leveraging Birdeye tools in outreach. Incorporate micro-learning, gamification, and just-in-time modules.
• Provide Hands-On Coaching & Performance Support Conduct 1:1 and small-group coaching sessions, call reviews, and skill assessments using conversation intelligence platforms. Deliver data-driven feedback, create targeted improvement plans, and help underperformers accelerate while enabling top performers to scale their impact. reports to the Senior Director of BDR and sales leadership demonstrating clear ROI.
• Collaborate Cross-Functionally Partner closely with the Senior Director of BDR, Sales Leadership, Marketing, Product Marketing, RevOps, and Customer Success to ensure all enablement content stays current with product updates, competitive intelligence, and market dynamics.