Sales Engineer (Midwest)
A Sales Engineer supporting Tenna's sales team through the full sales cycle: delivering product demos, answering technical questions, maintaining demo environments, and training internal Sales/Customer Success staff on Tenna's construction asset management SaaS platform. Requires 5+ years in pre-sales and SaaS technical support; 50-60% travel expected.
- Compensation
- Not disclosed
- Location
- Remote - Midwest (IL, IN, MI)
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 5+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- 5+ years' experience in a Sales Engineer or pre-sales role
- 5+ years' experience providing technical support within a SaaS environment
- Experience working in a technical, production-driven environment
- Self-motivated and adaptable with a strong service orientation
- Strong analytical curiosity, creativity, and flexible critical thinking and problem-solving abilities
- Solid computer skills (Microsoft Office, Excel, PowerPoint, etc.)
- Ability to flexibly travel 50% (up to 60%) as business dictates
- Ability to prioritize and multitask in a fast-paced environment
- Positive attitude with a strong desire to learn and stay abreast of platform changes
- Must be currently living in or willing to relocate to IL, IN, or MI
Nice to have
- Experience working within construction technology or the construction industry
- Bachelor's Degree in Business, Marketing, Computer Science, or a related field
- Strong experience with Salesforce, Help Scout, HubSpot, or similar programs
Full description
Position Description
Tenna is searching for an experienced Sales Engineer to support our Sales Team. In this pivotal role, you'll be at the forefront of our sales efforts, providing strategic sales support throughout the entire sales cycle, including impactful product demonstrations and negotiations. You'll be the go-to expert, answering prospective customer questions precisely while maintaining software demonstration environments tailored to specifications. By using a consultative approach, you'll gain a deep understanding of our prospective customers' pain points and effectively address their needs. Additionally, you'll collaborate closely with various internal teams, including Customer Success, Engineering, and Product. As the Subject Matter Expert (SME) on Tenna's platform, you'll lead internal product training, ensuring that our Sales and Customer Success teams are well-equipped to excel and advise on our offerings. If you're ready to make an impact and be a key player in our growth journey, this might be your perfect role.
Why Tenna?
At Tenna, we believe the best is right in front of all of us, and that each day holds more potential than the one before. We believe every new discovery can lead to something better than we thought possible. When we boil it down, the top five qualities that define the Tenna Team are quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime, anywhere, on one comprehensive platform. Apply now!
Important - We are only considering candidates currently living in or willing to relocate to the following states: IL/IN/MI.
Your Responsibilities
- Provides technical sales support to the Sales Team by actively participating in all aspects of the sales cycle, including product demonstrations.
- Answers prospective customer questions and fully conveys the technical capacities of our platform.
- Builds and maintains software demonstration environments per specifications.
- Employs a consultative approach to better understand and address prospective customers’ pain points.
- Works with Customer Success to field and address technical support questions from existing customers as needed.
- Collaborates cross-functionally with Engineering and Product to stay abreast of all platform-specific changes and resolve customer issues.
- Is aware of our product roadmap, our hardware products, and new feature rollouts.
- Serves as the company’s SME on platform-specific features and functionalities.
- Leads all product-specific support and training internally.