Sales Engineer
Pre-sales Solutions/Sales Engineer at Neighborly Software, whose SaaS platform administers government housing and community-development funds. Day to day you run discovery-led demos, maintain demo environments, lead discovery, write technical RFP/proposal sections, and hand off signed deals to implementation.
- Compensation
- Not disclosed
- Location
- United States (Remote)
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 8+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- 8+ years in solutions engineering, sales engineering, implementation, client success, or consultative role within enterprise SaaS
- Public sector experience (HUD programs, CDBG, ESG, HOME, HOPWA, CDBG-DR, DOE Home Energy Rebates, or housing/community development organizations, Housing Authorities)
- Track record of running discovery-led demos and translating technical capabilities into business value for technical and executive audiences
- Excellent communication and presentation skills, engaging stakeholders at all levels
- Experience supporting complex RFP/proposal responses and oral presentations
- Ability to configure and maintain demo environments and become an SME on the product and customer domains
- Strong commitment to quality, compliance, and accountability
- Collaborative style, partnering closely with Sales, Product, and Implementation
- Judgment to meet requirements through configuration rather than custom development, and flag potential custom requirements to Product
- Deep commitment to the mission of improving communities through technology
- Candidates must not reside in California, Colorado, or New York
Full description
Who We Are
Neighborly Software was built to help communities make a difference in the lives of low-income families and vulnerable populations. Our mission is simple, “Helping Communities, Help People.”
Headquartered in Atlanta, GA we offer a cloud-based technology platform for the administration and disbursement of governments funds for programs such as Housing, Economic, Community Development, Disaster Recovery/MIT, Home Energy Rebate Programs, and Housing Choice Voucher programs.
About the role
Neighborly Software is hiring a Solutions Engineer to serve as the dedicated technical partner in our sales process. You’ll support two very different sales motions — our higher-velocity core sales team and our complex enterprise pursuits — right-sizing your approach to each. This is a pre-sales role that owns the technical side of the deal — running tailored, discovery-led demos, keeping our demo environments sharp and credible, and solutioning the technical sections of complex proposals - across both our core and enterprise pursuits, so our Account Directors can stay focused on selling and our most complex enterprise pursuits keep moving instead of stalling.
You'll own the technical side of deals end to end: leading discovery-led demos, maintaining our demo environment, partnering on proposals, and ensuring a clean hand-off to implementation once a client signs.
What you'll do
- Deliver best-in-class demos. Build and run custom, discovery-led demos centered on each prospect's specific pains and the value Neighborly Software delivers — value stories, not just feature walkthroughs. Calibrate depth and scope to the audience and the deal — full complexity for enterprise pursuits, and a tighter, right-sized story for core deals that doesn’t oversell what a core engagement will deliver.
- Own the demo portal. Configure and maintain the demo environments across solutions with fresh, realistic data. Partner with Product to ensure the latest capabilities are always showcase-ready. Design these environments to represent the full complexity of our enterprise clients while staying safe for core deals to demo within — surfacing what fits the deal in front of you, not setting expectations a core engagement can’t meet. Maintain a wider library of reusable assets, customer examples, and proofs-of-concept alongside them.
- Lead discovery and shape the solution. Lead and support discovery to understand each prospect’s current processes, pain points, compliance requirements, stakeholders, data needs, and desired future state. Translate those findings into a credible solution approach that reflects Neighborly Software’s actual capabilities and realistic implementation expectations.
- Drive the transition to implementation. Capture solution-mapping and scoping notes from your discovery and proposal work so that when a Neighbor signs, implementation inherits an accurate picture and nothing gets lost — without this role owning delivery itself.