Sales Key Account Manager - Karnataka

Company: Kidvento Education and ResearchPosition: Key Account Manager - Schools (Renewals, Collections & Growth)Location: BangaloreTo apply: hr@ulipsu.comRemuneration: Rs 4.5 - 6.5 Lakhs per AnnumExperience: 3 - 5 Years

Role summary KAM role

Own the end-to-end success, experience, and revenue of partner accounts, covering program delivery, stakeholder satisfaction, renewals, collections, and growth.

Key responsibilitiesProgram execution & outcomes

• Ensure smooth implementation across accounts
• Track student engagement and learning outcomes
• Identify gaps and drive corrective actions

Onboarding & training

• Lead onboarding and teacher training
• Enable effective and independent program execution

Stakeholder management

• Manage relationships with account leadership, principals, teachers, and parents
• Act as single point of contact and handle escalations

Value creation & perception

• Drive value perception across parents, students, account management, and teachers by showcasing outcomes and impact, while building strong relationships to improve satisfaction and retention

Collections & renewals

• Ensure timely collections and track outstanding payments
• Drive renewals and minimize churn

Account growth

• Identify upsell opportunities and expand within accounts

Data & coordination

• Track usage, performance, collections, and renewals
• Work with internal teams to ensure smooth execution

Field engagement

• Visit accounts regularly for reviews and support

KPIs

• Adoption & outcomes
• Stakeholder satisfaction
• Collection efficiency
• Renewal rate
• Account growth

Skills & experience

• 5 years in edtech / customer success / account management / Sales
• Strong communication, negotiation, and problem-solving skills
• High ownership and data-driven approach

One-line clarity

Own delivery, relationships, and revenue for your accounts.