Sales Manager I, Eats SMB (Sales Plan)

About the role and team

Leading a sales team at Uber Eats means moving fast in a competitive landscape where the real world and digital commerce intersect. As a Sales Manager for our US&C Restaurant team, you aren't just managing a pipeline; you are building the engine that powers local economies by connecting merchants to millions of users. You will lead a high-performing team of Account Representatives and Account Executives, guiding them through the grit of outbound prospecting and the complexity of high-stakes negotiations to bring the best local favorites onto our platform.

This role is for a leader who thrives in ambiguity and finds energy in the "messy" reality of scaling a business. You will need to balance strategic commercial planning with deep, hands-on coaching, often making tough calls under pressure to hit ambitious revenue targets. If you are a resilient, people-first leader who can turn shifting market dynamics into an actionable roadmap and inspire a team to exceed their own expectations, this is where you'll grow.

What you'll do

• Lead and develop a high-performing team of Sales Representatives, using commercial coaching to unblock their pipelines and accelerate their career growth.
• Navigate shifting market priorities and internal complexity to set geo-level commercial strategies that drive new business acquisition and revenue.
• Manage sales lifecycle execution with urgency, from monitoring healthy pipeline forecasting to assisting your team in closing high-value, complex deals.
• Collaborate across Operations, Marketing, and Product teams to resolve blockers, optimize workflows, and deliver restaurant partner solutions that scale.
• Drive a culture of accountability and excellence, conducting deal reviews and performance calibrations to ensure the team consistently hits or exceeds monthly goals.
• Adapt to evolving market trends and competitor offerings, using data-driven insights to troubleshoot sales tactics and improve the merchant experience.

Basic Qualifications

• 4+ years of full-cycle B2B sales experience (high-volume, lead generation, or outbound prospecting).
• 2+ years of experience leading sales teams or equivalent internal leadership experience at Uber.
• Experience in client-facing roles or leading teams in commercially-adjacent operations.
• Bachelor's degree or equivalent professional work experience.

Preferred Qualifications

• Proven track record of coaching underperforming team members to exceed ambitious revenue targets.
• Analytical proficiency in Salesforce, SQL, or Google Sheets to identify market opportunities and improve team velocity.
• Experience managing a mix of both Inside Sales and Field Sales teams in a fast-paced environment.