Sales Operations Coordinator

Our Partner Client connects iconic brands with exceptional talent. Headquartered in NYC and trusted nationwide, we specialize in premium staffing for events, hospitality, fashion, and retail, temp-to-perm, and beyond. Fast. Polished. People-first.

As a Sales Operations Coordinator, youre the engine behind the sales team, keeping deals moving, details organized, and client communications sharp. Youll support Sales and Account Managers by managing CRM updates, prepping proposals, tracking pipelines, and making sure no follow-up slips through the cracks. You're equal parts organized operator and client service pro, helping deliver a seamless experience from pitch to post-event.

This is a full-time role, on a US shift and on an Onsite (Ortigas) set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:Sales Support

• Assist with the initial client intake process, capturing all key events and experience details.
• Maintain and update the CRM along with Google Sheets with accurate records of client interactions, deals, and progress.
• Generate weekly, monthly, and quarterly sales reports including pipeline status, deal velocity, lead source performance, and conversion metrics for leadership review.
• Support manager in fostering long-term relationships with clients and partners, focusing on client retention and satisfaction.
• Conduct research to identify potential business opportunities and new leads.

Account and Event Support

• Liaise with managers on incoming client RFPs to understand their needs, budget, and scope.
• Assist with drafting estimates, proposals, and contracts.
• Track follow-ups and maintain visibility on deal stages throughout the sales lifecycle.
• Ensure prompt and accurate communication of event details to the talent team internally.
• Follow up with clients post-event for feedback on talent performance.
• Maintain a central repository of client history, preferences, and special notes for personalized service.
• Collect and compile post-event images for use on social channels and weekly meetings.
• Conduct research and development as needed for travel & expenses, marketing opportunities, etc.

QUALIFICATIONS:

• 2+ years of professional experience in a sales support, client services, or operations role, ideally in staffing, hospitality, events, or a fast-paced service industry.

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Skilled in managing multiple priorities, meeting deadlines, and adapting to shifting demands in a dynamic work environment.