Sales Team Manager - Canada

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.

Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as Cover Direct and Seniors Choice.

We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia in addition to our UK operations.

We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and high-achieving environment. The ideal candidate will elevate team performance and ensure excellence at every turn.

Duties & Responsibility

As the Sales Team Manager your primary responsibilities will include:

• Orchestrating optimal sales performance by fostering a customer-focused, high-energy atmosphere within the team.

• Conducting impactful one-on-one sessions with Sales Advisors, offering personalized coaching and development plans to enhance their performance.

• Inspiring and engaging the team through effective team meetings, Buzz sessions, and incentives to consistently achieve outstanding results.

• Managing the completion and timely updating of weekly and monthly trackers, dashboards, and performance reports, taking full accountability for team results.

• Staying up to date with insurance products, processes, industry best practices, and competitor activity.

• Upholding a positive, supportive, and engaging leadership style when communicating changes, updates, or launching new initiatives.

• Making a substantial contribution to the team's success and the company's overall objectives.

• Embodying the core values of the company: Customer Focused, Results Driven, and Team Spirited.

Qualifications

• Proven expertise in inside sales or contact center environments.

• Extensive management experience within the insurance industry.

• Results-driven professional known for integrity and genuine customer empathy.

• Natural leadership abilities to inspire and guide a team of high-achieving sales professionals.

• Background in hands-on sales coaching and skill development.

• Outstanding communication skills, with the ability to make an immediate positive impact in conversations.