Salesforce Developer-Patient services
- Compensation
- Not disclosed
- Location
- India India
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Software engineering
- Posted
Skills
Must have
- 7+ years of Salesforce experience, including 3+ years in an architect-level role.
- Hands-on experience with Salesforce Health Cloud or Life Sciences Cloud, specifically with Patient Services Programs, clinical operations, or advanced therapy modules.
- Active Salesforce Certified Architect credential (Application Architect, System Architect, or Technical Architect).
- Experience architecting integrations between Salesforce and external systems (LIMS, ERP, EHR, logistics or courier platforms) using MuleSoft or similar tools.
- Working knowledge of life sciences regulatory frameworks including 21 CFR Part 11, GxP/CSV, and HIPAA.
- Strong command of Salesforce data model, security architecture, and automation (Flow, Apex).
- Excellent stakeholder communication skills, with the ability to translate clinical or commercial operations requirements into technical architecture.
- Experience in clinical trial operations (chain of custody or chain of identity tracking) or commercial patient services and hub scheduling.
Nice to have
- Experience with Salesforce Advanced Therapy Module (ATM) in Health Cloud or Life Sciences Cloud for cell & gene therapy lifecycle management.
- Familiarity with Veeva CRM, IQVIA OCE, or other life sciences commercial platforms.
- Experience with Salesforce Data Cloud, Tableau, and Einstein AI capabilities for patient analytics and insights.
- Knowledge of FHIR/HL7 healthcare data standards and integration patterns.
- Experience working with global life sciences clients (pharma, biotech, medtech) across US, EU, and APAC markets.
- Prior consulting or professional services experience in a client-facing role.
Full description
Job Description: Salesforce Architect – Clinical/Patient ServicesCompany: Slipstream Life Sciences
Department: Salesforce Practice
Reports To: Associate Director, Salesforce Clinical & Patient Services
About Slipstream Life Sciences
Slipstream Life Sciences is a specialized life sciences technology partner focused on intelligent, compliant, and trusted execution across R&D, enterprise platforms, data, and operations. We help organizations accelerate research, optimize operations, and implement technology that keeps pace with life-changing missions in an increasingly complex regulatory environment.
Our capabilities span Enterprise Transformation, R&D Solutions, Information Management, and Technology Services, with deep expertise in Salesforce Health Cloud and Life Sciences Cloud for patient services, clinical operations, and commercial engagement.
Role Overview
We are seeking an experienced Salesforce Architect with specialized expertise in Health Cloud and Life Sciences Cloud to lead architecture design and implementation for patient services and clinical operations solutions. This role will be responsible for designing scalable, secure, and patient-centric architectures that support end-to-end patient journeys—from patient onboarding, benefits verification, and enrollment to therapy orchestration, adherence support, adverse event management, and personalized engagement.
The ideal candidate will have hands-on experience architecting patient services programs (PSP), hub services, and clinical operations workflows within highly regulated life sciences environments, with working knowledge of GxP, HIPAA, 21 CFR Part 11, and global privacy regulations.
Key ResponsibilitiesSolution Architecture & Design
- Lead end-to-end solution architecture for Salesforce implementations leveraging Health Cloud and Life Sciences Cloud, with deep focus on Patient Services Programs (PSP) and clinical operations.
- Design robust patient data models using the Unified Patient Record, Care Plans, Patient Journeys, and Life Sciences industry data model.
- Architect solutions for key Patient Services capabilities including:
- Patient enrollment & onboarding
- Insurance benefits verification & re-verification
- Hub services & case management
- Therapy orchestration & adherence programs
- Personalized next-best-action / patient engagement