Salesforce
Salesforce Technical Architect - B2B Commerce
- Compensation
- Not disclosed
- Location
- India - Bangalore
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 6+ years
- Category
- Architecture
- Posted
Skills
Must have
- Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles,
- 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform
- Expert level understanding of the Salesforce product suite, including B2B commerce on core, Sales, Service, andCommunity clouds
- Understanding of B2B sales processes, customer journeys, and e-commerce best practices.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, ESB, marketing automation, reporting, etc.)
- Understanding of B2B Commerce Einstein Features & Capabilities
- Understanding B2B Commerce Extensions framework
- Understanding on B2B Commerce APIs and Connect APIs
- Understanding of cross cloud use cases (B2B, D2C, Loyalty, Revenue)
- Understanding of Salesforce OMS
- Understanding of systems architecture and ability to design scalable performance-driven solutions
- Understanding of key design patterns and large data volume limitations and best practices
- Understanding of data sharing and visibility considerations and how these play into platform architecture
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
- Experience with platform security capabilities (TLS, SSL)
- Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the
- Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
- Ability to clearly articulate complex technical situations to business and management audiences
Full description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
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Responsibilities:
- Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform
- Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client’s current and desired end states
- Provide oversight and governance of Salesforce projects
- Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
- Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
- Maintain a target billable utilization aligned to the role
- Ability to understand a project and deep dive to debug issues
- From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Liaise with Salesforce product teams to support client implementations
- Travels to client sites for projects, estimated 50-75%
Requirements:
- Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform
- Expert level understanding of the Salesforce product suite, including B2B commerce on core, Sales, Service, andCommunity clouds
- Understanding of B2B sales processes, customer journeys, and e-commerce best practices.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, ESB, marketing automation, reporting, etc.)