FFI Advisory
SAP C4C Solution Architect (80-100%)
- Compensation
- Not disclosed
- Location
- St. Gallen, Switzerland
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Architecture
- Posted
Skills
Must have
- Degree in Computer Science, Business Informatics, Engineering, or comparable qualification
- Proven experience as Solution Architect or Lead Architect in large-scale SAP CRM transformation programs
- Strong expertise in SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and SAP Integration Suite
- Deep understanding of enterprise integration architecture (APIs, event-driven architecture, master data integration, customer data management, integration patterns)
- Ability to define architecture roadmaps and translate business strategy into scalable, secure solution designs
- Strong stakeholder management and communication skills in English
- Experience working in Agile environments (e.g., SAFe) and influencing senior stakeholders
- Fluent in English; additional language skills are considered an advantage
Full description
Industry: Manufacturer of industrial machinery
Number of employees: approx. 10'000 - 15'000
Reference number: X947YYY3
Key Facts: **Solution Architecture, SAP CX, Sales Cloud V2, Service Cloud V2, SAP S/4HANA, SAP BTP, SAP Integtation Suite, in Uzwil/home office.
Main tasks:
- Own and drive the global SAP CX / CRM architecture based on SAP Sales Cloud v2 and Service Cloud v2
- Design scalable, end-to-end solutions across Sales, Service, Marketing, and Digital Customer Experience
- Define and implement integration and data architectures across SAP S/4HANA, SAP BTP, and connected platforms
- Translate business and technical requirements into solution designs, architecture guidelines, and implementation roadmaps
- Lead architectural governance and key technology decisions in line with enterprise architecture and security standards
- Collaborate with Product Owners, business stakeholders, and delivery teams to continuously evolve CRM capabilities
- Shape and drive the future roadmap of the global Customer Engagement ecosystem
Your qualifications:
- Degree in Computer Science, Business Informatics, Engineering, or comparable qualification
- Proven experience as Solution Architect or Lead Architect in large-scale SAP CRM transformation programs
- Strong expertise in SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and SAP Integration Suite
- Deep understanding of enterprise integration architecture (APIs, event-driven architecture, master data integration, customer data management, integration patterns)
- Ability to define architecture roadmaps and translate business strategy into scalable, secure solution designs
- Strong stakeholder management and communication skills in English
- Experience working in Agile environments (e.g., SAFe) and influencing senior stakeholders
- Fluent in English; additional language skills are considered an advantage
The salary range will be communicated confidentially.