Sap Consultant

Must-Have Skills

Strong experience in SAP Hybris / SAP Commerce Cloud
Strong knowledge of B2B & B2C eCommerce processes
Product Content Management (PCM)
Order Management
Customer Management
Promotions & Pricing
Search & Merchandising
CMS & Storefront Functionality
Agile / Scrum methodologies
Business Process Modelling
Requirement Documentation
UAT Planning & Execution

Technical Understanding

Candidates should have a basic understanding of:

• SAP Commerce Cloud Architecture
• OCC APIs
• SAP ERP / S4HANA integrations
• SAP CRM
• SAP CPI
• Payment Gateway Integrations
• Third-Party Logistics (3PL) Integrations
• Digital Marketing Platforms

Key Responsibilities

• Gather, analyze, and document business requirements for SAP Commerce Cloud projects.
• Conduct workshops and requirement-gathering sessions with business stakeholders.
• Translate business requirements into functional specifications and user stories.
• Collaborate with SAP Commerce developers, architects, UX, and QA teams.
• Define business processes, workflows, and system integrations.
• Support product catalog, pricing, promotions, order management, and customer experience requirements.
• Analyze existing business processes and recommend improvements.
• Participate in solution design discussions and validate proposed solutions.
• Prepare BRDs, FRDs, functional design documents, process flows, and use cases.
• Support UAT, defect management, and production deployments.
• Assist with change management, user training, and post-go-live support.
• Ensure SAP Commerce solutions align with digital commerce strategies.

Preferred / Good-to-Have Skills

• Bachelor's or Master's degree in Engineering, Computer Science, Business Administration, or related field.
• SAP Commerce Cloud certification.
• Experience in Retail, Manufacturing, Consumer Goods, or Digital Commerce domains.
• Knowledge of Jira, Confluence, Azure DevOps, or similar tools.
• Experience with SAP S/4HANA integration.
• Knowledge of PIM, CMS, OMS, and CRM platforms.