SAP SD Consultant - Implementation & Support

Key Accountabilities :

• Facilitate the implementation and support of SAP SD Module.

• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.

• Facilitate workshops to collect business requirements.

• Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients' needs.

• Design, customize, configure and testing of SD.

• Identify gaps, issues, and work around solutions.

• Act as liaison with client for troubleshooting: investigate, analyse, and solve problems.

• Handle changes or emergency transports as needed for high priority issues.

• Document functional designs, test cases and results.

• Proactively identify and propose business process and/or system enhancements.

• Provide consulting services on both new implementations and existing support projects.

• Act as a liaison between the business functions and the technical team.

• Provide ad-hoc training and user support as required.

• Work self-directed and independently; may act as subject matter mentor to more junior members.