SAP SD/CS Lead - S/4HANA Conversion

Position : SAP SD/CS Lead - S/4HANA Conversion

Role Overview :

We are looking for an experienced SAP SD/CS Lead to take ownership of the Sales & Distribution (SD) and Customer Service (CS) workstreams for the SAP S/4HANA Conversion project.

The role will be responsible for leading the functional assessment, conversion readiness, solution validation, configuration, testing, integration, cutover and post-go-live stabilization activities across SD and CS.

The candidate should have strong experience in SAP ECC to S/4HANA conversion/upgrade projects, combined with hands-on knowledge of SD and Customer Service processes and the ability to work closely with business stakeholders, technical teams and other SAP workstreams.

Mandatory Technical Skills :

• Strong hands-on experience in SAP SD and SAP CS.

• Strong knowledge of end-to-end Order-to-Cash (O2C) processes.

• Strong understanding of Customer Service processes and their integration with SD.

• Strong experience with SAP ECC and SAP S/4HANA.

• Experience in ECC to S/4HANA conversion/upgrade projects.

• Good understanding of S/4HANA simplification items and conversion activities.

• Experience with SAP Notes and conversion-related remediation.

• Strong integration knowledge with FI/CO, MM, PP and logistics.

• Good understanding of custom developments and ABAP dependency analysis.

• Strong testing, defect management and cutover experience.

Key Responsibilities :SD/CS Conversion Assessment :

• Lead the SD and CS functional assessment for the ECC to S/4HANA conversion.

• Review existing business processes, configurations, custom developments, interfaces and integrations.

• Analyze the impact of S/4HANA simplification items and identify required remediation.

• Review existing SAP Notes, simplification items and functional changes relevant to SD/CS.

• Identify process gaps, obsolete functionality and opportunities for process improvement.

• Prepare and maintain the SD/CS conversion assessment and remediation plan.

• Own end-to-end SD processes including :

• Customer and business partner-related processes

• Sales order management

• Pricing and condition techniques

• Availability check / ATP

• Delivery and shipping

• Picking and goods issue

• Billing and invoicing

• Returns and credit/debit processes

• Intercompany and cross-company sales processes

• Output management

• Integration with FI, MM, PP, WM/EWM and other relevant modules

• Review existing configuration and determine required changes for S/4HANA.

• Provide functional solutions for complex business requirements and integration issues.

Experience :

• Overall Experience : 15+ years

• SAP Experience : 12+ years

• Relevant SD/CS Experience : 10+ years

• S/4HANA Experience : Strong hands-on experience preferred

• Conversion/Upgrade Experience : Mandatory

• Lead/SME Experience : Mandatory