Seasonal ICQA Troubleshooter - Power Equipment Operator, Bailey Road - Full Time

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Power Equipment Operator, you’re an essential part of our behind-the-scenes team - keeping things moving so customers get what they need, when they need it. You’ll operate powered equipment to handle merchandise safely and efficiently in our furniture, bedding, and fulfillment warehouses. The role includes the operation of various powered industrial trucks and equipment to safely and efficiently move throughout the building. Together, we deliver genuine hospitality.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What You Will DoOperate Equipment Safely: Use different industrial trucks, including stock pickers and reach trucks at heights up to 40 feet. Navigate narrow aisles using power equipment to pick, pull, put away, stack, and count merchandise to meet standards.

Technology: Input data accurately and efficiently using PCs, handheld computers, radio frequency equipment, or similar devices, while mastering area-specific functions across various systems (including warehouse systems and proprietary systems).

Safety: Safely work in narrow aisles and up to 40 feet high with a harness while moving equipment. Report on equipment failures, damage, accidents, and environmental issues affecting safety to the committee promptly.

Start your shift strong by wearing your name badge, following dress code, attending start-ups, knowing who’s supporting you, checking that your work area is ready, and staying informed on daily goals.

Prioritize the Customer by getting to your department quickly, working with speed and accuracy, handling merchandise with care, and packing each customer’s package thoughtfully and neatly.

Hospitality is a feeling - it starts with you. Greet coworkers with a genuine smile and a warm “hello” to create connection from the moment you see each other. Take time to start conversations, show interest, and build trust. Offer a helping hand to new teammates getting settled and support existing colleagues whenever you can. By showing up with kindness, care, and respect, you help create a workplace where everyone feels seen, valued, and included.