Seasonal Retail Sales Associate

Department: Retail

Position Type: Part Time, Seasonal

Hourly or Salary: Hourly

Hourly Rate: $14.00

Overview

A Seasonal Retail Sales Associate at the Museum & Garden Shop is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions, and providing product information. Seasonal associates will work up to 25 hours a week from July to February. Schedules will include weekdays, weekends, evenings, and holidays.

Our shop sales associates are the welcoming faces that greet customers and provide them with a memorable shopping experience. We are searching for a qualified seasonal sales associate to add to our team, and to provide the exceptional customer service Newfields’ Museum & Garden Shop is known for. The ideal candidate should be an excellent communicator who has a knack for selling merchandise and building relationships. With a keen eye on customer satisfaction, the seasonal sales associate answers questions and maintains a clean, well-organized sales floor. You are the driving force behind new and ongoing sales opportunities — directly impacting our growth and success.

Responsibilities

• Welcome and greet customers as they enter the Museum & Garden Shop

• Provide in-depth product knowledge

• Answer customer questions and concerns

• Attend to unique and individual shopping needs of each customer

• Cross-sell and encourage beneficial product add-ons

• Promote current sales and promotions

• Explain Newfields member benefits and encourage customers to join

• Process purchases, returns, and exchanges

• Handle customer complaints in a calm and professional manner

• Organize and replenish merchandise

• Maintain a clean and tidy work and retail space

• Help create a positive environment for customers to shop and buy

• Work as a team to achieve sales goals

• Perform any other duties as directed by supervisors

Required Skills

• Computer literate; familiarity using POS systems

• Extremely personable, positive, and approachable

• Excellent customer service skills

• Comfortable standing for long periods of time; can lift 50 pounds

Education and/or Experience

• High school diploma or GED equivalent preferred

• Previous retail experience a major plus

Physical Demands of Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the position. The noise level in the work environment is usually moderate.