Section Manager Clean Energy Networks

Con Edison, a multibillion-dollar energy leader, is advancing the clean energy transition across New York City and Westchester County through major investments in distributed energy resources, EV infrastructure, energy efficiency, and clean electrified heating technologies.

The Clean Energy Networks Section Manager leads contractor and customer engagement strategies that expand market participation, strengthen contractor performance, and generate qualified customer leads for Con Edisons Customer Clean Energy Programs. The role both directly manages key activities and oversees work delivered through internal teams, implementation contractors, and external partners, including participating contractor recruitment and support, outreach and education, implementation contractor activity for multifamily and small business programs, and customer referrals from complementary offerings administered by NYSERDA, the City of New York, and other market partners.

This position is central to helping customers and contractors move clean energy projects from awareness to participation and delivery.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Core Responsibilities

• Lead and, where needed, directly support participating contractor recruitment, engagement, performance monitoring, issue resolution, and ongoing support for Commercial and Industrial energy efficiency and building electrification programs.
• Develop, execute, and oversee annual customer and contractor outreach and education plans that improve market participation, contractor readiness, customer experience, and portfolio growth.
• Own and coordinate customer lead generation and follow-up strategies with Corporate Affairs, Regional and Community Affairs, Customer Outreach, Community Based Organizations, implementation contractors, and other clean energy program partners.
• Oversee and directly support, as appropriate, referrals from complementary programs offered by NYSERDA, the City of New York, and other partners into applicable energy efficiency and building electrification programs, ensuring clear pathways from study findings to program participation.
• Guide implementation contractor activity and selectively engage in direct customer recruitment strategies for multifamily and small business programs to improve conversion from outreach to participation.
• Coordinate the identification and referral of emerging technologies to NYSERDA for potential pilot opportunities that may support future energy efficiency, electrification, or clean energy offerings.
• Identify, develop, and improve contractor-facing processes, tools, communications, and resources to strengthen program execution, market engagement, and customer support.
• Lead and develop a team culture focused on accountability, innovation, stakeholder collaboration, and measurable clean energy outcomes.
• Adapt responsibilities and priorities as needed to align with changing business needs, regulatory requirements, and clean energy policy objectives.
• Lead, supervise, and develop staff responsible for contractor engagement, outreach, and program implementation activities, ensuring effective workload management, employee development, performance accountability, and successful delivery of business objectives.

Required Education/Experience

• Bachelor's Degree in Engineering, Economics, Business, climate or related fields and eight (8) years of
• relevant work experience, or
• Master's Degree in Business Administration (MBA) and six (6) years of relevant
• work experience.

Relevant Work Experience

• Proven leadership and interpersonal skills, with the ability to influence outcomes, build consensus, and drive results through collaboration with internal teams, external partners, customers, and industry stakeholders, required.
• Experience in clean energy, energy efficiency, electrification, sustainability, or related utility programs, required.
• Demonstrated experience managing programs, initiatives, projects, or workstreams involving multiple stakeholders, competing priorities, and measurable business or customer outcomes, required.
• Strong understanding of customer engagement, outreach, market participation, or partner engagement strategies that support the adoption of energy solutions, programs, or services, required.
• Demonstrated ability to work effectively with contractors, vendors, consultants, trade allies, implementation partners, or similar external market participants, required.
• Strong written, oral, and presentation skills, with the ability to communicate clearly with technical and non-technical audiences, including leadership, customers, partners, and cross-functional teams, required.
• Demonstrated organizational, analytical, and problem-solving skills, with the ability to see the broader strategic picture while managing details and operational follow-through, required.
• Ability to exercise sound judgment, adapt to ambiguity, and make timely decisions in a dynamic environment with evolving priorities, required.
• Experience managing large budgets, forecasts, financial plans, or program funding to support program performance, resource planning, and portfolio growth, required.
• Knowledge of New York State clean energy policy, utility energy efficiency programs, NYSERDA offerings, building decarbonization, or emerging clean energy technologies, preferred.
• Experience supporting contractor networks, customer program marketing and outreach, market transformation efforts, pilot initiatives, or technology adoption strategies, required.

Skills and Abilities

• Demonstrated analytical skills
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

Licenses and Certifications

• Driver's License Required
• Professional Engineer (PE) Preferred
• Other: Certified Energy Manager (CEM) Preferred

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.