Security Officer

Job Role: Security Officer

Working Hours: Average
54 hours per week

Shift Pattern:

• Week 1:

Monday, Thursday, Friday, Saturday, and Sunday (Nights – 19:00-7:00)

• Week

2: Tuesday & Wednesday (Nights – 19:00-7:00) and Saturday & Sunday (Days – 7:00-19:00)

Pay: £12.71
per hour

Location: Tobacco
Warehouse - Stanley Dock, Regent Road, Liverpool, Merseyside, L3 0AN

Reporting to: Operations
Manager

Overview

An exciting opportunity has arisen at Anchor Group Services,
for an experienced Security Officer to join our established security team based
at Tobacco Warehouse in Liverpool City Centre.

This role is ideal for a motivated individual who takes pride in delivering outstanding security services while maintaining a safe, secure, clean, and welcoming environment for all visitors, contractors, tenants, and staff.

As a Security Officer, you will be responsible for protecting the client's people, property, and assets through a combination of regular patrols, vigilant monitoring, incident response, and exceptional customer service. You will act as a key point of contact on site, dealing confidently and professionally with a range of situations while ensuring compliance with site procedures. In addition to core security responsibilities, you will also be required to carry out basic cleaning duties as needed to help maintain high presentation standards and ensure the site remains safe, tidy, and operational at all times.

The successful candidate must have a valid SIA Licence as a
minimum. You will be required to provide a high level of customer service to
visitors to the site, complete patrols and remain vigilant at all times.

Duties include:

• Protecting

the client’s property, people and/or assets by providing security services
in direct accordance with the sites published Assignment Instructions
(AI’s) and site-specific procedures

• Preventing

losses and damage by reporting irregularities; informing offenders of
policy and procedures

• Preventing

and escalating incidents in a timely, accurate and appropriate manner to
the Control Room/ Shift Manager/Operations Manager/Emergency Services as
appropriate for serious incidents

• Completing

reports by recording observations, information, occurrences, and
surveillance activities

• Maintaining

organisation's stability and reputation by complying with legal
requirements

• Contributing

to team effort by accomplishing related results as needed

• Acting

as a first line support to customers and visitors to site, providing a
professional and friendly service

• Understanding

the needs of our customer, respond accordingly to customer queries and
requests and take appropriate action

• Carrying

out basic cleaning duties as required to maintain a safe, clean, and
presentable environment within designated areas

• Maintaining

professional conduct at all times

• Carry out basic cleaning duties as required, including maintaining corridors, entrances, and other designated areas to ensure a safe, clean, and presentable environment.

Requirements

• Full

5-year employment checkable history

• Valid

frontline SIA licence DS or SG

• Customer

Service experience and confidence to handle conflict in a correct
manner

• Flexible

to meet the job requirements

• Excellent

communication skills both written and verbal

• Smart

appearance and be well-groomed

• Reliable

and punctual

• High

level of enthusiasm and passion

• Ability

to work in a fast-moving environment

Benefits

• Access

to a range of nationally recognised courses to help
further your career, via the Anchor
Academy

• Access to

SIA and First Aid training at discounted rates, with
financial support available

• Auto Enrolment Pension (if

earnings reach the minimum requirement for
auto-enrolment)

• Stream - access to pay as you earn it

• Cycle to

Work Scheme Available

• Full

uniform provided

• Free

Employee Assistance Programme 24/7 including access to
counselling

• Hospital

Saturday Fund

• Reward

and Recognition awards

What’s Next?

If
you would like to be considered for this position, APPLY NOW and we will
be in touch.

Other
companies may call this role: Security Specialist, Security Operative, Patrol
Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA
Security Officer

Within
commuting distance of: Birkenhead, Chester, Ellesmere Port, Wallasey,
Bebington, Widnes, Runcorn, Prescot, Kirkby, Maghull, Crosby, Warrington, St
Helens