Security Operations Manager - SIEM

We are seeking a Security Operations Manager to lead and manage SOC operations, ensuring effective monitoring, incident response, and service delivery across security platforms and client environments.

Responsibilities:

• Lead and manage SOC teams (L1/L2/L3 analysts) across 24x7 operations.

• Oversee incident monitoring, investigation, escalation, and response activities.

• Ensure effective use and performance of SIEM platforms (Splunk, QRadar, ArcSight, RSA SA, Microsoft Sentinel, CrowdStrike, etc.).

• Act as the primary point of contact for clients and internal stakeholders.

• Ensure adherence to SLAs, KPIs, SOPs, and playbooks.

• Review incidents, RCA reports, dashboards, and operational metrics.

• Drive continuous improvement, process optimization, and team skill development.

• Support audits, compliance, and governance requirements.

• Manage roster planning, shift coverage, and resource utilization.

Skills & Requirements:

• Strong experience in SOC operations, Incident Response, and SIEM management.

• Working knowledge of EDR, AV, Firewall, IPS, Deception, Network & Endpoint Security.

• Understanding of MITRE ATT&CK, threat landscape, and IR lifecycle.

• Excellent stakeholder management, communication, and leadership skills.

• Experience managing enterprise or critical infrastructure environments preferred.

Qualifications & Certifications:

• Bachelors degree in Computer Science / Information Security or related field.

• Certifications such as CISSP, CISM, GCIH.