Security Systems Service Technician
Experienced field service technician in Dallas, TX who services, troubleshoots, programs, and documents commercial security systems — access control, CCTV, and intrusion/burglar alarms — while training and advising clients. Requires an expert background in these systems and 5+ years in commercial security.
- Compensation
- Not disclosed
- Location
- Dallas, TX
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Skilled trades
- Posted
Skills
Must have
- Expert background installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems
- At least five (5) years of experience working in the commercial security systems field
- Current, valid driver's license in the state of application and ability to meet company driving standards
- Ability to lift/move equipment and tools weighing up to 50 lbs
- Ability to work from ladders or man lifts at extended heights
- Must be able to differentiate colors
- Comfortable standing and performing overhead work for long periods of time
Full description
Digi Security Systems is an industry leader in the design, installation and support of custom video surveillance, electronic access control, and intrusion detection solutions for companies of all sizes. We've built our reputation on innovation and reliable service, and we're known as the industry's experts.
Position Overview
We are seeking an experienced Service Technician to join our operations in the Dallas, TX area. Rate of pay is dependent on experience. This person will be responsible for performing the most skilled security technician work in the service, troubleshooting, alternation and programming of all security related systems. Service Technicians are service providers who support Digi's internal and external operations by providing custom programming, training, and technical advisement. This individual must have a expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems and at least five (5) years of experience working in the commercial security systems field.
Main Responsibilities:
- Service: Responsible for the professional service of access control, CCTV, and motion/intrusion/alarm systems. Additionally train and explain solutions to Partners for future reference.
- Troubleshooting: Diagnose variable issues on Partner systems and provide accurate diagnostic reports to the Service Coordinator. May require working on a variety of different systems.
- Programming: Ensures Partner systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs.
- Communication: Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call.
- Documentation: Completes service close out documentation, including Partner meetings/walkthroughs. Documents service quality and completes all required close out documents for invoicing.
Benefits:
- 30 hours PTO plus 2 weeks vacation accrual rates
- 3 weeks vacation accrual rate after first year of employment
- 9 company-wide paid holidays throughout the year
- On-call and Travel pay bonuses
- 401k plan w/corporate matching structure
- Full health benefits-medical, dental and vision
- Included life insurance, additional available for purchase
- Accident/critical illness insurance available for purchase