Senior Account Manager/Account Supervisor

Location: Barcelona

About us

We are Dragons, a global creative agency working with bold brands to build cultural relevance, connection, and long-term impact through strategy-led creativity.

We bridge digital and creative thinking, developing innovative work across skincare, healthcare, fashion, lifestyle, FMCG, and more. Our international teams in the US and Barcelona deliver results through smart strategy, sharp creativity, and meticulous execution.

About the Role

Weare looking for a highly organised and strategic Senior Account Manager/Account Supervisor to lead major client accounts and drive the delivery of integrated marketing campaigns.

Working closely with clients, creative teams, and production partners, you'll oversee everything from campaign planning to content shoots, ensuring projects are delivered on time, on budget, and to the highest standard.

Experience in Health, Wellness, Nutrition, or FMCG categories is advantageous but not essential.

This is an opportunity for someone with strong agency experience, excellent communication skills, and the ambition to step into a future Account Supervisor role.

Key Responsibilities

Client Partnership

• Act as the primary day-to-day contact for a portfolio of key client accounts, building trusted and long-lasting relationships.

• Develop a deep understanding of clients' business objectives and proactively identify opportunities to add value.

• Provide strategic guidance and recommendations that support client growth and campaign success.

• Build strong relationships with senior client stakeholders and confidently manage expectations.

• Coordinate internal teams to ensure projects are delivered to the highest standard.

Campaign & Project Management

• Lead the execution of integrated offline and online campaigns, with a particular focus on social media and content-led initiatives.

• Manage multiple concurrent projects, ensuring timelines, budgets, resources, and deliverables remain on track.

• Coordinate closely with strategy, creative, and production teams to drive seamless project delivery.

• Oversee content production projects and shoots, ensuring efficient planning, organisation, and execution.

• Identify and proactively resolve challenges throughout the project lifecycle.

Communication & Presentation

• Lead client meetings and provide clear, proactive updates on project progress and performance.

• Present campaign strategies, creative concepts, and results in a confident and compelling manner.

• Act as a charismatic and credible client partner, building trust through strong communication and relationship management.

• Ensure all client-facing communications and deliverables are accurate, polished, and aligned with objectives.

Financial Management

• Support the development and management of account budgets and forecasts.

• Monitor project profitability, resource allocation, and budget utilisation.

• Oversee invoicing, financial tracking, and reporting processes for assigned accounts.

• Ensure projects are delivered efficiently while maintaining exceptional quality standards.

Performance & Strategic Thinking

• Track, analyse, and interpret campaign performance data to identify insights and opportunities.

• Apply strategic and critical thinking to solve complex challenges and improve campaign effectiveness.

• Develop data-driven recommendations that support client objectives and business growth.

• Stay informed on industry trends and emerging opportunities relevant to clients and brands.

Team Contribution & Leadership

• Serve as a role model for junior team members, sharing best practices and providing day-to-day guidance.

• Support the development of Account Executives and more junior colleagues through mentoring and coaching.

• Contribute to a collaborative, positive, and high-performing team culture.

• Take ownership of larger, more complex accounts and projects, demonstrating readiness for future supervisory responsibilities.

Key Requirements

• 5-8+ years' experience within a creative, integrated, digital, or social agency environment.

• Proven experience managing large, high-profile consumer brands and complex integrated campaigns.

• Strong experience managing content production projects and production shoots.

• Exceptionally organised, detail-oriented, and capable of managing multiple priorities simultaneously.

• Charismatic communicator with excellent presentation and stakeholder management skills.

• Strategic thinker with strong critical-thinking and problem-solving abilities.

• Experience in Health, Wellness, Nutrition, or FMCG categories is advantageous but not essential.

• Comfortable operating at a senior level with significant client ownership and autonomy.

• Demonstrated ability to mentor junior team members and contribute to account leadership.

Languages

• English (mandatory)

• Spanish (preferably)

• Any other languages are a plus.

What we offer

• Remote flex Fridays from 9:00 AM to 2.30 PM.

• Three weeks of remote work per year.

• Summer working hours across July and August (9:00 AM to 4.00 PM).

• Free English & Spanish classes to boost your global communication skills.

• Access to Wellhub, a wellness platform offering a wide range of fitness and wellbeing options.

• Flexible retribution plan for meals, transport and childcare.

• Holidays: 22 working days + 3 days established by the collective agreement + national and local public holidays.

• Bright, spacious offices in the heart of Barcelona.

• Competitive salary with real growth opportunities.

• A global environment, cutting-edge tools, and a culture driven by trends and innovation.

At Dragons Group, we are dedicated to creating a workplace that values diversity, equity, and inclusion. We welcome candidates from all backgrounds and strive to build an environment where every individual feels empowered and respected.