Senior Account Manager
- Compensation
- Not disclosed
- Location
- Lisbon, Portugal
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Sales
- Posted
Skills
Must have
- BA in Marketing, Business Development, Management, or other related studies.
- 2+ years with client account management.
- 2+ years digital marketing or eCommerce experience.
- 1+ year experience with Amazon Seller and or Vendor Central.
- Ability to build and maintain client relations.
- Active listening and the ability to understand client needs.
- Proactive, go-getter mindset who functions well within a team setting but can work independently.
- Strong ability to think outside the box, willingness to test new ideas, and develop and implement growth strategies.
- Strong time management skills and the ability to multitask.
- Ability and desire to learn new skills.
Full description
About AMZ Advisers:
AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces. Working at AMZ Advisers allows you to apply your skills, expertise, and passions to directly impact the lives and business of other people and entrepreneurs. Our staff solves dynamic, quickly evolving problems with our Founders, in-house team, and network of partnered tech companies. Our Account Management team is organized into pods, consisting of Senior Account Managers (SAMs), Junior Account Managers (JAMs), and Apprentices and Interns. This structure fosters knowledge sharing, mentorship, and continuous learning.
About the Role:
We’re seeking a driven and self-motivated problem solver with exceptionally strong communication skills and the ability to build long-lasting client relationships. We offer a fast-paced, challenging, and creative environment where you will be provided the opportunity to sharpen your analytical, communication, and strategic development skills. You will be offered resources and growth opportunities to learn more about online marketing to enhance your professional career.
The ideal candidate is an independent thinker who can confidently manage multiple Amazon Seller and Vendor Central accounts while leading client relationships with a high level of ownership and professionalism. As an Account Manager, this person will be responsible for building strong strategies, guiding clients through clear and proactive communication, and ensuring their portfolio is progressing toward the right goals. They should be comfortable working closely with their Brand Strategist and cross-functional pod members, while taking the lead on day-to-day account direction, strategic execution, and client success.
This is a fully remote position. If hired, you will join a company with an amazing and talented staff.
What You’ll Do:
General Responsibilities
- Manage a portfolio of clients, gradually growing to approximately 10 accounts, while maintaining a high retention rate.
- Build strong, long-term client relationships through clear, proactive, and confident communication.
- Serve as the primary point of contact for clients, ensuring they feel informed, supported, and strategically guided at all times.
- Set clear expectations with clients and manage those expectations throughout the lifecycle of the account.
- Conduct regular strategy calls with clients to review performance, communicate progress, explain results, and align on upcoming priorities.
- Build, track, and monitor KPIs for all accounts under personal portfolio management.
- Conduct audits of client accounts and use data to identify opportunities, blockers, and areas for improvement.