Senior Account Manager
- Compensation
- Not disclosed
- Location
- London, United Kingdom
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Contract
- Experience
- Not specified
- Category
- Sales
- Posted
Skills
Must have
- · Proven experience in a Senior Account Manager (or similar) role within an MSP, IT services, or technology environment
- · Understanding of cyber security services and products (e.g. managed detection & response, SIEM, vulnerability management, endpoint security, compliance frameworks)
- · Demonstrable experience managing large, complex, or strategic accounts
- · Commercially driven with a track record of revenue growth and account expansion
- · Excellent stakeholder management and communication skills
- · Strong organisational skills with the ability to manage multiple priorities
- · Proven experience in a Senior Account Manager (or similar) role within an MSP, IT services, or technology environment
- · Understanding of cyber security services and products (e.g. managed detection & response, SIEM, vulnerability management, endpoint security, compliance frameworks)
- · Demonstrable experience managing large, complex, or strategic accounts
- · Commercially driven with a track record of revenue growth and account expansion
- · Excellent stakeholder management and communication skills
- · Strong organisational skills with the ability to manage multiple priorities
Nice to have
- Experience or knowledge of cyber security consulting services
- Familiarity with regulatory or compliance frameworks (e.g. ISO 27001, Cyber Essentials, NIST)
- Experience working with enterprise or mid-market customers
- Experience or knowledge of cyber security consulting services
- Familiarity with regulatory or compliance frameworks (e.g. ISO 27001, Cyber Essentials, NIST)
- Experience working with enterprise or mid-market customers
Full description
**Senior Account Manager (Cyber)
**London
Join Our Dynamic MSP Business
We are seeking a highly motivated and
experienced Senior Account Manager to join our thriving, customer-focused
Managed Service Provider (MSP) company. If you have a passion for life cycle
management, a knack for cultivating new leads, and a dedication to providing
exceptional customer service, we want to hear from you!
About Us
Sysgroup is dedicated to providing
top-notch IT solutions and services to a diverse range of clients. With a
commitment to excellence, we offer managed services, cloud solutions,
cybersecurity, and more. Sysgroup accreditations include CyberArk Advanced
Partner, and Zscaler Authorized Partner to name a few and showcases our
commitment to providing outstanding services to our clients. Our team is
composed of industry experts who are passionate about delivering exceptional
service while driving innovation. We pride ourselves on our collaborative work
environment and our ability to adapt and respond to the ever-changing tech
landscape.
Role Overview
We are looking for a Senior
Account Manager to manage and grow a portfolio of our Tier 1 accounts. These
are strategically important clients, the majority of whom rely on SysGroup’s
cyber security services as a core part of their IT estate.
This role is focused
on building strong, trusted relationships, driving account growth, and ensuring
our customers receive maximum value from our services—particularly across cyber
security solutions.
Key Responsibilities
· Own and manage a portfolio of Tier 1 client
accounts
· Develop deep, strategic relationships with key
stakeholders and decision-makers
· Act as the primary point of contact for all
commercial and service-related matters
· Identify opportunities to expand services, with
a strong focus on cyber security offerings
· Work closely with technical, cyber security,
and delivery teams to align solutions with client needs
· Lead account planning, including growth
strategies and revenue targets
· Ensure high levels of customer satisfaction,