Senior Analyst, Revenue Operations

MultiTech has spent more than 50 years building the connectivity and IoT hardware that industrial and enterprise customers run on. With the support of our private equity sponsor, we are supercharging our Solution sales motion and building the Revenue Operations function that behind that shift.

SUMMARY: The Senior Analyst, Revenue Operations is the analytical engine of the Commercial function. You will own pricing and sales analytics, make day-to-day pricing and deal-desk decisions within established guardrails, build the quoting tools the Sales team relies on, and produce the reporting and materials leadership uses to run the commercial business. You will report to the VP of Revenue (former Bain) and work directly with the Chief Commercial Officer and Sales team, with your analysis reaching the board and our sponsor. You will also partner closely with Finance and work regularly with Legal, Product, and Operations.

This role suits someone from consulting, analytics, or operations with a strong quantitative background looking for more ownership than an advisory seat allows. Scope and decision authority are expected to grow with performance, and the role is built as a path toward leading pricing, commercial strategy, or Revenue Operations as the function scales.

Candidates in the Twin Cities or New York City are preferred; remote arrangements will be considered for the right candidate, with occasional travel to MultiTech’s Minnesota headquarters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Pricing & Sales Analytics

Build and maintain core commercial analytics — bookings, backlog, revenue, pipeline, and win/loss — by customer, segment, channel, and product
Analyze price realization, margin, and discounting to identify leakage and opportunities to improve profitability
Lead customer and product profitability analysis in support of key account reviews and account planning
Model the impact of pricing actions and cost changes (e.g., list price updates, tariff or input-cost pass-through) to inform leadership decisions
Partner with Finance to reconcile commercial data and keep CRM (HubSpot) and reporting data accurate and consistent

Pricing, Quoting & Deal Desk

Manage pricing for direct and channel customers, including price book maintenance and implementation of approved price changes in collaboration with Sales and Sales Ops
Make pricing and deal-desk decisions within established guardrails, escalating exceptions with a clear recommendation
Build, maintain, and support the quoting tools and templates used by the Sales team; serve as the day-to-day point of contact for quoting questions
Coordinate contract workflows with Sales, Legal, and Finance — tracking redlines, versions, and key commercial terms
Support the creation of larger bid packages and supporting documentation, in collaboration with Sales, in pursuing larger customers and deals

Leadership Reporting & Materials

Own recurring commercial reporting for the VP of Revenue and Chief Commercial Officer, including dashboards in Power BI and Excel
Develop executive-ready materials in PowerPoint for leadership meetings, board and investor updates, and strategic initiatives
Translate analysis into concise narratives and recommendations for senior leadership
Respond to ad hoc analytical requests from commercial leadership with speed and rigor

Process Improvement

Identify bottlenecks across the quote-to-cash and new-customer onboarding processes, and design, document, and implement improvements
Systematize quoting, pricing governance, and deal-desk processes as the function scales, including approval workflows and exception management
Maintain the onboarding scorecard for key new accounts, tracking milestones and surfacing risks to cross-functional partners
Define and track operational metrics (e.g., quote turnaround time, time-to-revenue, pricing exception rates) to measure the impact of improvements

QUALIFICATION REQUIREMENTS:

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree in a quantitative field (e.g., economics, finance, engineering, mathematics, statistics, business analytics) or equivalent experience
3–5 years of experience in management consulting, analytics, FP&A, pricing, revenue/sales operations, or business operations
Advanced proficiency in Excel (financial and scenario modeling, large data sets) and PowerPoint (executive-ready materials) required
Strong structured problem-solving skills and the ability to turn analysis into clear, concise recommendations for senior leaders
Highly organized; able to manage multiple workstreams and cross-functional stakeholders with minimal oversight
Sound commercial judgment and comfort making decisions within defined guardrails
Familiarity with HubSpot and Power BI preferred; SQL a plus
B2B experience, ideally in hardware, IoT, or manufacturing environments, and exposure to pricing, deal-desk, or contract workflows a plus

PHYSICAL DEMANDS:

Lifting requirements up to 25 pounds.
Requires sitting for periods of time and occasional standing.
Use hands to finger, handle or feel.
Reaching required.

Requires travel using all modes of transportation.
Requires a valid driver’s license.
Requires a valid passport.

WORK ENVIRONMENT:

Working conditions are normal for an office environment. Minimal noise.
Our Minnesota facility includes a manufacturing environment. Moderate noise level. Machinery operation requires the use of safety equipment to include but not limited to; safety glasses, hearing protection, wrist and shoe straps, and ESD smock. Loose fitting clothing and jewelry are not permitted. No food is allowed in the manufacturing area. No cell phone use allowed in manufacturing area unless approved by management.

EQUIPMENT AND TOOLS USED:

Laptop computer.