Senior Architect Technical Consulting – Enterprise  Data  & AI-driven

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Job Category

Customer SuccessJob Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description

🚀 Shape the future of Enterprise AI at Salesforce.

Salesforce Professional Services delivers strategic engagements that define transformational opportunities and clear plans for change programs. We engage with executive-level customers to agree on business goals and ignite the full value of Salesforce, considering people, process and technology.

Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

As Senior Architect Technical Consulting, you become the highest technical design and thought leader authority in our most strategic customer programs. You will:

• Architect solutions across Data 360, Agentforce / AIForce and Enterprise Security - including the trust and governance guardrails that keep autonomous agents safe
• Partner as a peer at CTO level with the CISOs and CTOs of our largest customers
• Stand at the forefront of the AI transformation

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?

This is your stage if you:

• Love architecture
• Seek real ownership
• Have a hands-on, always-learning attitude
• Are business-fluent in German - a must for this role
• Want to be part of the most exciting Salesforce projects in the DACH region
• Lead with empathy and act in line with Salesforce's core values

Role Description

Our team collaborates with our Customers and Partners during project cycle to share their extensive knowledge of the platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation. Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in delivery or in strategic aspects: