Senior Associate, Development Manager General Office

Job Requisition ID: 94090

Location Designation: Fully Onsite

Agency

Our Agency distribution system is the lifeblood and key differentiator of New York Life, where dedicated individuals like you provide vital support to our field force and connect with clients, helping build lifelong relationships. As part of a General Office team, you'll equip agents with the tools, training, and support they need to succeed and thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

Role Overview

The Development Manager plays a critical role in supporting the success, productivity, and retention of New York Life agents within the General Office (GO). This position is responsible for implementing and facilitating agent development programs, training initiatives, performance management processes, and field development activities that help agents build successful practices and achieve business objectives.

Working closely with Managing Partners, Partners, and field leadership, the Development Manager delivers coaching, training, and development support while driving adoption of learning programs, business systems, and sales processes. This role serves as a key resource for agent growth by helping agents develop prospecting, sales, and business management skills that contribute to long-term success.

What You'll Do

• Facilitate agent development programs, training curricula, and learning initiatives by implementing NYLIC University programs, conducting Group Instruction and Drill (GID) sessions, and supporting ongoing professional development activities.

• Partner with General Office leadership to execute the Field Development System (FDS), including conducting Field Observation and Demonstration (FOD) sessions, supporting development planning meetings, and reinforcing sales best practices.

• Support adoption of business systems and technology platforms by training agents on NYL Central, Sales Central, Marketing Central, and virtual learning tools to enhance business effectiveness and client engagement.

• Promote sales initiatives, campaigns, and prospecting programs while collaborating with field management and Zone leadership to support business growth and achievement of General Office objectives.

• Lead National Prospecting Week efforts at the GO level to assure Agent prospecting activities are scheduled, planned and executed accordingly.

• Effectively train agents to gather names through prospecting process of referrals, social media mining, networking, community events, and center of influence development.

• Drive, monitor and assist New Org Agent retention and production efforts specific to Sales Central and Marketing Central at this time.