Senior Associate Pharmacist

About Reliance Health

We're a healthcare technology company of 400+ people using technology to make healthcare affordable, accessible, and delightful in emerging markets. We operate across Nigeria, Egypt, Senegal, and Côte d'Ivoire, with 300,000 people depending on us for their healthcare. We're one of Time Magazine's World's Top Health tech Companies (2025).

We're a data-driven team that values ambitious thinking, simple communication, and working without micromanagement. We move fast, learn by doing, and our diverse team spans multiple nationalities and backgrounds.

The Role

The Senior Associate Pharmacist leads the day-to-day operations of one or more Relarex pharmacy locations. They supervise and support Associate Pharmacists and Pharmacy Technicians to ensure patients receive the right medicines safely, accurately, and on time while delivering excellent customer service. The role combines clinical pharmacy practice, team leadership, and operational management. The Senior Associate Pharmacist sets performance goals, coaches team members, monitors service quality, and ensures pharmacy activities comply with regulatory and safety standards. They also provide guidance on complex medication-related questions, use data to improve pharmacy performance, oversee medicine inventory and supply, and work closely with doctors, nurses, customer care, logistics, technology, and other teams to improve patient care and pharmacy services.

What You'll Do

• Review, prepare, and dispense prescriptions safely, accurately, and in a timely manner.
• Provide medication counselling to patients and ensure they understand the proper use of their medications.
• Support the resolution of complex medication-related issues, including drug interactions and patient care concerns.
• Collaborate with doctors and other healthcare professionals to optimize medication use and improve patient outcomes.
• Supervise, coach, and support Associate Pharmacists and Pharmacy Technicians to achieve team goals and maintain high performance.
• Monitor pharmacy performance, including dispensing accuracy, turnaround time, productivity, and patient satisfaction.
• Identify training needs and support the continuous development of the pharmacy team.
• Ensure compliance with Pharmacy Council of Nigeria (PCN) regulations, pharmacy laws, and company policies.
• Conduct quality audits, investigate medication incidents, and implement corrective actions to improve patient safety.
• Maintain accurate documentation of prescriptions, medication errors, adverse events, and other pharmacy records.
• Oversee medicine inventory, ensuring proper stock management, storage, and availability while minimizing waste and stock shortages.
• Analyze pharmacy performance data and implement improvements to enhance efficiency, service quality, and patient satisfaction.