Senior Business Analyst

ASSYST is seeking a Senior Business Analyst to analyze business processes, define system requirements, and support technology implementation for a client, with an initial focus on replacing a Jail Management System. The role involves collaborating with business stakeholders, subject matter experts, technical teams, and vendors to validate requirements, evaluate solutions, support system integration, and ensure successful implementation.

Roles & Responsibilities:

• Gather, analyze, validate, and document functional and non-functional system requirements.

• Analyze existing business processes, workflows, and data flows to identify improvements and recommend technology solutions.

• Collaborate with business stakeholders, SMEs, project managers, developers, and vendors on solution design and implementation.

• Develop system design documents, functional specifications, and prototypes as required.

• Prepare unit and system testing scripts and facilitate User Acceptance Testing (UAT).

• Support system implementation, integration, troubleshooting, and post-production operations.

• Document requirements for system enhancements, change requests, and break/fix activities.

• Assess technology solutions, identify business needs, and recommend process improvements.

• Develop and maintain business requirements, test plans, technical documentation, and system performance metrics.

• Provide stakeholder consultation, technical assistance, and user training throughout project implementation.

• Maintain effective working relationships and ensure the confidentiality of sensitive and proprietary information.

Required Skills:

• Bachelor's degree in Business, Computer Science, or a related field.

• Should have 12+ years of experience in systems analysis, change management analysis, project management, program analysis, or a related field.

• Demonstrated experience in Public Safety system implementations and post-production support as a primary technical resource.

• Knowledge of information systems planning, development, implementation, and maintenance.

• Strong business process analysis, requirements gathering, system design, and technical documentation skills.

• Experience developing functional specifications, test plans, and test scripts.

• Strong analytical, problem-solving, communication, and interpersonal skills.

• Ability to translate business requirements into effective technology solutions and collaborate with technical and non-technical stakeholders.