Senior Business Analyst - ICT

A Queensland Government department is seeking an experienced Senior Business Analyst to support the assessment and future direction of its ICT systems and business capabilities. Start 30 November 2027 required for approx 6 months with possibility to extend.

You'll work with business, technology and architecture teams, as well as stakeholders across government and the community sector. The role will involve reviewing the current environment, defining future requirements and preparing clear recommendations for senior executives and program governance.

What you'll be doing

• Assess current systems, business processes, reporting, risks and opportunities for improvement.
• Lead the development of business and solution requirements.
• Map current and future-state processes, operating models and capability needs.
• Research the market and assess potential ICT solutions against business requirements.
• Facilitate stakeholder consultations and workshops.
• Conduct gap and fit analysis, including alignment with existing systems, technology investments and enterprise architecture.
• Assess impacts and change requirements, with a focus on minimising risk and supporting service continuity.
• Prepare decision papers, options assessments, presentations and recommendations for senior executives and governance forums.

What you'll bring

• Experience producing high-quality reports, business cases, evidence-based options papers and executive presentations.
• Strong communication, consultation and negotiation skills, including the ability to provide clear, timely advice.
• Project management experience and familiarity with project delivery methodologies; Agile experience is preferred.
• The ability to work effectively with business, technical and architecture stakeholders.

Highly regarded

• Experience delivering business reform, transformation or organisational change initiatives.
• Experience in government, human services or other complex service delivery environments.
• Familiarity with Azure DevOps and the software development lifecycle.
• Experience with Dynamics 365 and complex integrations with external stakeholders.
• Experience working with sensitive personal information and high information-security requirements.

Key outcomes

You'll deliver a current-state assessment, stakeholder and requirements analysis, market scan, options and gap assessment, future-state roadmap, and decision materials for program governance.

If you're a senior Business Analyst who can turn complex business and technology needs into practical, evidence-based recommendations, we'd like to hear from you!

Apply now