Senior Business Analyst (Maritime/Shipping) - Permanent Role

Role: Senior Business Analyst (Maritime/Shipping)PERMANENT ROLE !!!

We are looking for a Business Analyst / Senior Business Analyst with domain expertise in Maritime, Container Shipping, or Ocean Logistics.

In this role, you will work on enterprise transformation programs for leading ocean transport clients. You will bridge the gap between business stakeholders and technical delivery teams, analyzing operational workflows, defining functional requirements, and supporting the delivery of modern commercial, operations, and financial platforms.

Key Responsibilities1. Requirements Management & Agile Delivery

Conduct requirements discovery sessions and workshops with client business and operational stakeholders.
Translate business needs into clear, structured Agile deliverables, including Epics, User Stories, Acceptance Criteria, and Functional Specifications.
Manage and maintain the product backlog in collaboration with Product Owners and Project Managers.

2. Domain & Process Analysis

Analyze and map end-to-end maritime and logistics workflows (As-Is vs. To-Be) using standard business process modeling tools.
Gather requirements across key commercial and operational areas such as:
Commercial bookings, documentation, and Bill of Lading (B/L) processing.
Freight rating, tariff structures, and surcharge management.
Demurrage & Detention (D&D) and equipment tracking workflows.
Invoicing, billing, credit management, and payment reconciliation.
Understand regulatory, local tax, and standard commercial compliance requirements relevant to international transport.

3. Solution Design & Technical Collaboration

Collaborate with technical architects, software developers, and QA engineers to ensure functional requirements are accurately translated into system solutions.
Understand high-level system integration touchpoints, including REST APIs, web services, and standard B2B logistics data exchanges (EDI).
Work with data teams to review data mappings, interfaces, and validation rules across enterprise platforms.

4. Testing & Implementation Support

Review test plans and scenarios to ensure complete coverage of functional requirements.
Plan and facilitate User Acceptance Testing (UAT) with business users and regional stakeholders; triage defects and manage resolutions.
Support deployment activities, user training documentation, and operational rollout support.
Candidate Profile & Requirements

Education & Experience:Education: Bachelor’s or Master’s degree in Any Discipline (Logistics, Maritime Studies, Computer Science, Engineering, Business, or Finance preferred).