Senior Business Analyst

As a Senior Business Analyst at SkyCell, you'll work closely with business teams, Product, Engineering and other stakeholders to analyse, improve and automate processes. You'll translate business needs into clear requirements and practical solutions, helping shape our products, support quality and improve how we deliver technology across the global pharmaceutical supply chain.

📍 Location: We are open to candidates based anywhere within the UK, Spain, Poland and Romania, with remote working available within these countries.

Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.

Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.

Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Why SkyCell?

🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

• Collaborate with business teams and stakeholders to analyse, improve and automate company processes

• Elicit, gather and document requirements, translating them into clear functional specifications

• Develop and maintain user stories, use cases, process flows and activity diagrams to support shared understanding

• Assess the business impact of technical decisions and ensure alignment with strategic goals

• Collaborate with Product and technical teams to shape the product roadmap and prioritise features

• Provide guidance and clarification to development teams throughout the delivery lifecycle

• Support quality assurance by reviewing test cases and contributing to validation activities

• Contribute to testing strategies, including automation and non-functional requirements

• Coordinate the triage of incoming requests, bugs and improvement opportunities

• Investigate technical issues and resolve cross-functional blockers where required

• Manage projects with defined milestones and deliverables, communicating progress, dependencies and risks clearly

• Create documentation and training materials to support end users in adopting new functionality

What You'll Bring:

• Bachelor’s degree in Computer Science, Information Technology, Business or a related field, or equivalent relevant experience, with experience in Business Analysis, Product Analysis or a related role

• Experience gathering and translating requirements into clear functional specifications, with knowledge of process modelling techniques such as BPMN or UML

• Experience working with technical teams and understanding system-level impacts, including integrations, APIs and data flows

• Ability to analyse complex problems, facilitate stakeholder discussions and communicate technical topics clearly to both technical and non-technical audiences

• Experience working in Agile/Scrum environments, managing backlogs and collaborating across functions. Knowledge of Jira/Confluence and experience with product ownership, product strategy or relevant professional certification are an advantage

If you don't meet every requirement but bring relevant experience and skills, we'd still like to hear from you.

What's In It For You?

⚡ Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.

🌟 Recognition & Growth: Opportunities for career advancement in a company that values your contributions.

🌍 Flexible ways of working: Our global teams work across our offices in Zurich, Zug, Hyderabad and Basel, with a mix of on-site, hybrid and remote working. Role-specific locations and working arrangements are detailed above.

🎉 Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.

👶 Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.

🏖️ Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.

Ready to Make an Impact?

We’re not just offering a job; we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.

Stay Connected with SkyCell

Visit and explore #WeAreSkyCell on LinkedIn

How to Apply

Simply click ‘apply for this job’ below! We can’t wait to meet you and discuss how you can contribute to our mission! Please note, we are unable to consider applications sent to us via email.

If you have any questions, you can contact our Talent Team (talent@skycell.ch).

SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic.

For this position, if you are not located in, or able to relocate (without sponsorship) to one of the advertised locations, your application cannot be considered.