Senior Business Analyst

About SS&C :

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

About the Role :

SS&C GIDS provides information processing and computer software services and products. The Company's operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

What You Will Do :

The Senior Business Analyst Digital is a senior individual contributor who leads business analysis across our digital portfolio, spanning web, mobile, and back-end integrations. Partnering with product owners, engineering, design and business stakeholders, this role owns complex requirements end-to-end and uplifts BA practice across the digital team.

• Lead requirements discovery and analysis for large or complex digital initiatives, from problem framing through to post-release measurement.

• Translate business objectives into clear user stories, acceptance criteria and journey maps that guide digital design, development and testing.

• Shape requirements for customer-facing digital experiences across web and mobile, ensuring solutions meet business goals and user needs.

• Define requirements for API-driven integrations between digital channels and back-end services, and review API contracts to confirm alignment with business and user needs.

• Partner with product owners, UX/UI and engineering leads to shape solutions, challenge scope, and ensure decisions are informed by data, user insight and technical feasibility.

• Support test planning, defect triage and UAT coordination for major digital releases.

• Use digital data and analytics (usage, funnel, conversion, performance) to inform prioritisation and measure release impact.

• Understand and meet the compliance obligations of the role, and raise any risk or compliance concerns to management.

What You Will Bring :

• Tertiary qualification in business, IT or a related discipline, or equivalent industry experience.

• 6+ years' experience as a Business Analyst, with a strong track record delivering complex digital initiatives.

• Demonstrated experience leading BA work on digital programs across web and mobile channels.

• Working knowledge of digital privacy, security and accessibility considerations, and how they shape requirements and design.

• Strong analytical skills, with the ability to break down complex, ambiguous problems and drive them to a clear solution.

• Excellent communication skills, with the ability to influence both technical and senior non-technical stakeholders.

• Experience working in agile delivery environments alongside product, design and engineering teams.

• Financial services, wealth, superannuation or digital experience is highly desirable.

• Proficiency in Jira, Confluence and the Microsoft Office suite.