Senior Business Analyst - US Payments
Fully remote Product Owner on Form3's US Product team, acting as subject matter expert across US account-to-account payment rails (FedNow, RTP, Fedwire, Zelle, ACH). Day to day: writing user stories, defining acceptance criteria and specifications, analysing data, and partnering with cross-functional engineering teams to deliver US payment gateway products.
- Compensation
- Not disclosed
- Location
- 100% Remote (US/Canada*)
- Work setup
- Remote
- Seniority
- Senior
- Employment
- Part time
- Experience
- Not specified
- Category
- Business analysis
- Posted
Skills
Must have
- Over 3 years experience in a Product Owner (Business Analyst) role
- Experience working on US payment gateway products (e.g. FedNow, RTP, ACH, Fedwire, Zelle) with in-depth knowledge of how these schemes work
- Proven ability writing user stories, defining acceptance criteria, and creating functional and non-functional specifications
- Technical experience working with API and/or cloud-based product offerings
- Hands-on experience with data analysis and presenting insights to internal and external stakeholders
- Understanding of the full product development lifecycle
- Excellent stakeholder management and communication skills, collaborating effectively across teams, particularly Engineering
- Ability to operate effectively in a fast-paced, high-growth environment
Nice to have
- Previous experience on Zelle products, including understanding how Zelle differs from other US schemes and implementing Zelle gateways
- Experience in an external-facing role partnering with customers/clients
Full description
THE ROLE📝
This is an exciting opportunity for a Senior Business Analyst to join the US Product team at Form3. The role will support the continued development and delivery of Form3’s US payments product suite, acting as a subject matter expert across the relevant payment schemes and working closely with Product, Engineering and external stakeholders.
Depending on your experience and background, you may focus on the ongoing development and optimisation of our live FedNow and RTP solutions, or support the build of new capabilities across ACH and Fedwire.
Key Responsibilities
- Take ownership of business analysis activities across one or more US payment product lines, depending on your experience and background.
- Support the development and continuous improvement of our live FedNow and RTP solutions and/or support the design and build of new ACH and Fedwire gateway capabilities.
- Develop a strong understanding of the relevant US payment schemes, including their rules, processes and technical requirements. Act as a subject matter expert for internal teams and external stakeholders.
- Work closely with Product Managers and Engineering teams to translate product requirements into deliverable solutions.
- Write user stories, define acceptance criteria and create functional and non-functional specifications.
- Analyse the impact of product changes across APIs, services, data and operational processes.
- Support product discovery, testing and delivery throughout the product development lifecycle.
- Use data and customer insight to inform product decisions and identify opportunities for improvement.
WE ARE LOOKING FOR🔍
We are looking for an experienced and versatile Senior Business Analyst with strong knowledge of US payments and the ability to take ownership of complex areas of work.
Essential:
- Significant experience as a Senior Business Analyst, Business Analyst, Product Owner or in a similar product-focused role within payments or financial services.
- Strong experience working with US payment schemes, ideally including FedNow, RTP, ACH and/or Fedwire.
- A detailed understanding of how relevant US payment schemes operate.
- Experience working with payment gateway products, APIs and/or cloud-based technology.
- Proven experience writing user stories, acceptance criteria and functional requirements.
- Experience analysing complex requirements and their impact across products, services and platforms.
- A strong understanding of the product development lifecycle.