Senior Business Product Manager – Phone ID

Summary

We are looking for a Senior Business Product Manager to lead and grow Telesign's Phone ID product within our Digital Identity and Protect portfolio. Phone ID provides trust signals and identity data behind a phone number, which our customers use to protect their users at decisive moments in the customer journey.
This is a full-stack product management role requiring both strong technical understanding and strong business, market, and go-to-market orientation. You will own the product roadmap and work closely with Engineering, Sales, Customer Success, Marketing, GTM, Finance, Legal & Privacy, and Leadership teams to shape product direction, support commercial growth, and drive execution.

Responsibilities

•Own the Phone ID roadmap and set priorities based on customer needs, market research, commercial opportunities, and technical feasibility
•Research fraud trends, customer needs, competitor offerings, and regulatory developments, and turn them into decisions rather than reports
•Build business cases and provide the market and usage input behind pricing and packaging decisions
•Support Sales, Customer Success, regional GTM teams, and partners with positioning, enablement, and live opportunities
•Define and track the metrics that show whether the product is working, and report priorities, risks, and business impact to senior leadership

Requirements

• 5+ years in a Product Management or Product Owner role, including at least two years of direct commercial responsibility such as business case ownership, commercial modelling, customer negotiations, or accountability for product P&L and commercial strategy
• Strong technical background and proven ability to learn new technologies quickly
• Comfortable with API-based products and able to hold a technical discussion with engineers on integration, performance, and data quality
• Strong analytical, critical thinking, and problem-solving skills, with the ability to base product and commercial decisions on data
• Excellent written and spoken English (C1 or above)
• Willingness to overlap with US time zones in the afternoon and to travel occasionally

Nice to have

• Experience with fraud prevention, digital identity, or trust and safety products
• Experience in telecom, CPaaS, fintech, banking, e-commerce, or other fraud-sensitive industries
• Experience with B2B SaaS or API products sold both directly and through partners
• Familiarity with RESTful API design and integration
• Familiarity with agentic AI and agentic commerce, and with how human identity is established when an AI agent acts on a person's behalf
• Understanding of GDPR and consent frameworks in digital identity