FLYFAIR ABROAD PTE. LTD.
SENIOR BUSINESS SYSTEM ANALYST
- Compensation
- SGD 10.5K–SGD 12K / mo
- Location
- Singapore
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Contract
- Experience
- 5+ years
- Category
- Business analysis
- Posted
Skills
Must have
- Bachelor's Degree in Computer-Related Studies or an equivalent relevant discipline.
- Minimum 5 years of relevant experience in business systems analysis, IT systems management, or business process improvement.
- Strong knowledge of business systems, databases, system integration, data analytics, and enterprise applications.
- Good understanding of cleaning operations, manpower planning, scheduling, contract management, and service quality monitoring.
- Excellent analytical, critical-thinking, problem-solving, and decision-making skills.
- Hardworking, proactive, self-motivated, detail-oriented, and able to work independently.
- Strong communication, project coordination, and stakeholder management skills.
Full description
SENIOR BUSINESS SYSTEM ANALYSTEmployment Type: Permanent, Full-Time
Monthly Salary: SGD $10,500 – $12,000
Roles & Responsibilities
Our client is looking for an experienced Senior Business System Analyst to support business systems improvement, digitalisation, and operational efficiency within the cleaning services industry.
- Analyse and enhance business systems supporting cleaning operations, manpower deployment, staff scheduling, attendance tracking, and site management.
- Improve systems for cleaning contract administration, service quality monitoring, customer feedback, and service-level compliance.
- Analyse operational data, manpower costs, resource utilisation, and contract profitability to identify cost-saving opportunities.
- Gather business requirements and coordinate system development, integration, testing, implementation, and system upgrades.
- Develop management reports and dashboards to monitor operational performance, productivity, service quality, and business efficiency.
- Identify opportunities for automation, digitalisation, and business process improvement.
- Liaise with management, operations teams, IT vendors, and stakeholders to resolve system issues and implement effective solutions.
- Maintain data accuracy, system security, and appropriate system documentation.
Requirements
- Bachelor's Degree in Computer-Related Studies or an equivalent relevant discipline.
- Minimum 5 years of relevant experience in business systems analysis, IT systems management, or business process improvement.
- Strong knowledge of business systems, databases, system integration, data analytics, and enterprise applications.
- Good understanding of cleaning operations, manpower planning, scheduling, contract management, and service quality monitoring.
- Excellent analytical, critical-thinking, problem-solving, and decision-making skills.
- Hardworking, proactive, self-motivated, detail-oriented, and able to work independently.
- Strong communication, project coordination, and stakeholder management skills.
How to Apply
Interested candidates are invited to email their updated CV in PDF format to employment@flyfairabroad.com.
We regret that only shortlisted candidates will be notified.