Senior Client Engagement Manager
- Compensation
- Not disclosed
- Location
- Jefferson City, MO, USA
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Contract
- Experience
- 10+ years
- Category
- Not specified
- Posted
Skills
Must have
- 10+ years of experience in client engagement, IT consulting, project management, business analysis, or enterprise technology implementations.
- Strong communication, interpersonal, negotiation, and stakeholder management skills.
- Experience working with senior executives, business stakeholders, and technical teams.
- Solid understanding of enterprise software implementations, SDLC, Agile, and project delivery methodologies.
- Working knowledge of high-level software architecture, systems integration, data migration, and testing.
- Proven ability to navigate complex organizations, facilitate decisions, and resolve project challenges.
- Ability to work independently in a client-facing environment while collaborating with an established project team.
- Knowledge of SaaS (Software-as-a-Service) configuration and implementation concepts.
Nice to have
- Experience working with Missouri state government agencies is a plus, but not required.
- Experience working with state government agencies or regulatory organizations.
- Knowledge of workers' compensation, regulatory case management, licensing, permitting, or similar government systems.
- Experience supporting large-scale government IT modernization projects.
- Experience with fixed-price IT implementation contracts.
- PMP, Scrum, or relevant professional certifications.
Full description
**Objectstream is an award-winning small business dedicated to providing innovative products and services in many areas, including information technology, management consulting, and logistics, for customers including the FAA, DOD, and state governments. We accomplish this mission by forging long-term trusted relationships with our employees, customers, and strategic partners; building an organizational culture that promotes empowerment and accountability; assuring a talented, well-trained, and qualified workforce; continuously improving our efficiency and productivity; and being socially and environmentally responsible corporate citizens. We pride ourselves on fostering a collaborative and innovative work environment where employees are encouraged to share ideas and take ownership of their projects. We are currently seeking a Senior Client Engagement Manager to join our dynamic team, on-site, in Jefferson City, MO.
Preferably a full-time W-2, salary-paid employee. 1099 consulting will be considered.Job Description **– Objectstream, Inc. is seeking a highly experienced Senior Client Engagement Manager to support a major Workers' Compensation modernization project.
The ideal candidate is a seasoned professional with strong client relationship management, stakeholder engagement, business analysis, project delivery, and technical communication skills.
This highly visible, on-site role requires someone who can navigate complex government organizations, build relationships with key stakeholders, proactively resolve issues, facilitate decisions, and help accelerate project delivery.
The position reports to and works closely with Objectstream's Vice President, Program and Portfolio Management.
Job Responsibilities:
- Serve as Objectstream's senior on-site client engagement representative.
- Build and maintain relationships with government leadership, business SMEs, IT teams, and other stakeholders.
- Identify and resolve customer-side dependencies, communication gaps, and project bottlenecks.
- Facilitate stakeholder meetings, requirements discussions, decisions, and approvals.
- Coordinate business and technical teams to clarify requirements and resolve issues.
- Support project delivery, UAT, implementation readiness, and business process improvements.
- Provide timely updates and recommendations to the Vice President, Program and Portfolio Management.
- Navigate organizational challenges, manage expectations, and maintain strong client relationships.
Required Qualifications:
- 10+ years of experience in client engagement, IT consulting, project management, business analysis, or enterprise technology implementations.