Senior Cloud Applications Developer

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact

Join OpenText in Cork, Ireland, as a Senior Cloud Application Developer responsible for designing, Implementing and maintaining enterprise observability and monitoring stack across hybrid/cloud platforms. This role provides deep technical expertise, drives best practices, improves monitoring quality, and ensures high reliability, actionable alerting, and ITIL-aligned operations in collaboration with NOC, development teams, and leadership.

What the role offers

• Deploying, configuring and maintaining monitoring and alerting systems including Operations Bridge Manager (OBM), Network Node Manager (NNMi), Zabbix, Prometheus, and Graylog.

• Developing enterprise-wide SLIs/SLOs and ensure effective alerting aligned to business impact.

• Serving as the primary development escalation point for NOC, operations, and product teams.

• Leading complex incident resolution, root-cause analysis, and post-incident improvement plans.

• Driving automation initiatives: monitoring provisioning, configurations, and remediation workflows.

• Be part of the 24/7 Tier-3 support team and participate in support and incident calls and lead post incident reviews adhering to ITIL Processes.

• Developing automation for monitoring provisioning using Python, Bash, Terraform, and Ansible.

• Ensuring GDPR and DPZ compliance for EMEA-region workloads.

• Implementing AI-driven improvements such as anomaly detection and AI-assisted troubleshooting.

• Using AI copilots for automation, documentation, and script generation.

• Maintaining high-quality documentation and operational runbooks.

What you need to succeed

• Bachelor’s in Computer Science, Engineering, or equivalent

• 4+ years of relevant experience in the field

• Hands-on experience with Observability and Monitoring technologies (correlation, event pipelines, topology, service modeling) along with Graylog, Prometheus.