Senior Cloud Solution Architect, Cloud & AI Business Solutions
Customer-facing Senior Cloud Solution Architect at Microsoft helping global enterprise customers turn Cloud & AI ambitions into production outcomes on Azure — leading architecture, proofs of concept, pilots, and production deployments using Azure AI Foundry, Microsoft Fabric, Azure Databricks, GitHub, and related Azure data and app services. Role can be worked up to 100% from home.
- Compensation
- $106.4K–$203.6K / yr
- Location
- United States, Multiple Locations, Multiple Locations
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 4+ years
- Category
- Architecture
- Posted
Skills
Must have
- Bachelor's Degree in Computer Science, IT, Engineering, Business, or related field AND 4+ years experience in Cloud & AI platform technologies (Azure architecture, AI and agents, GitHub, Agentic DevOp
- Authorization to work in the United States that does not now or in the future require employer sponsorship (no visa sponsorship available)
Nice to have
- 5+ years technical enterprise experience in data platforms and analytics: Microsoft Fabric, Azure Databricks, Azure databases (SQL, Cosmos DB, PostgreSQL), data engineering, or Microsoft Purview gover
- 5+ years technical enterprise experience in AI applications and agents: Azure AI Foundry, Copilot Studio, agent frameworks, LLM/RAG application development, or responsible AI
- 5+ years technical enterprise experience in application platforms and developer tooling: GitHub, GitHub Copilot, containers (AKS), serverless, integration services, or DevOps/Agentic DevOps
- 5+ years designing and delivering secure, scalable data and AI solutions from architecture and proof of concept through production deployment
- 3+ years owning end-to-end technical delivery results, including resolving complex blockers and addressing security, privacy, governance, reliability, performance, cost optimization, and responsible A
- 5+ years across cloud, data, AI, application, and developer platforms with growth mindset shown through reusable solution development, skilling, mentoring, and community engagement
- Technical Cloud Certification such as AZ-204, AI-102, GitHub Copilot Certifications, DP-600, DP-100, DP-700, or AZ-305
Full description
Overview
The International Customer Success Organization (iCSU) mission is to deliver and scale world-class customer success services for Microsoft’s most strategic, innovative, complex, and globally operating customers worldwide. We help customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered.
We are looking for a Senior Cloud Solution Architect, Cloud & AI Business Solutions to help global customers turn their most ambitious Cloud & AI ideas into production outcomes on Azure. Whether your depth is in data platforms or in AI applications and agents, you will partner with customers to build unified, governed, AI-ready data estates and to move AI apps and agents from experimentation to production. In this customer-facing role, you will lead technical engagements across architecture design, proofs of concept, pilots, and production milestones using Azure AI Foundry, Microsoft Fabric, Azure Databricks, GitHub, and related Azure data and app services. You will use repeatable IP, Factory, Unified VAS, and Acceleration Programs to deliver scalable outcomes, generate incremental pipeline, and improve time-to-value for mission-critical workloads. This role is flexible in that you can work up to 100% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Engage customer IT and business leaders to understand their data, application, agent, and AI priorities; define success measures and design secure, scalable solutions that drive measurable business value and production adoption.
- Lead hands-on architecture, proofs of concept, pilots, and production deployments, including Cloud Acceleration Factory engagements, across AI-ready data platforms, analytics, databases, AI applications, and agents.
- Own end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans with the Customer Success Account Manager, and drive next best actions that generate incremental Cloud pipeline.
- Guide workload security, privacy, governance, sovereignty, reliability, performance, capacity, and cost optimization, including service and model retirements, and apply responsible AI principles to production AI and agent scenarios.
- Resolve technical blockers with account teams, partners, and engineering; act as the Voice of the Customer by sharing adoption issues, capacity constraints, product gaps, and platform readiness feedback.