Senior Community Manager - Omnia on Thomas & Aura at Midtown

Community Name: Omnia on Thomas & Aura at Midtown

Full Time/Part Time: Full Time

Unit Count: 382 & 96

Schedule: Monday - Friday

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

Wonderlic Assessment:

In the early stages of our hiring process after an application is submitted, a pre-employment assessment called Wonderlic is sent to all qualified candidates. This 45-minute assessment is a required step in our selection process to help us better understand fit for the position by defining strengths, motivational fit and work style. Please note that candidates who receive the assessment must complete it to proceed to the next steps in the hiring process.

Want to learn more about the Wonderlic Assessment? Click here!

The Senior Community Manager is a strategic leader responsible for maximizing the performance and long-term success of the community through operational excellence, financial stewardship, and exceptional customer service. This role leads and develops the onsite team, drives key performance indicators (KPIs), and ensures the community consistently delivers an outstanding resident experience while protecting and enhancing the value of the asset.

As the market expert, the Senior Community Manager leverages local market knowledge, competitive analysis, and revenue strategies to make informed business decisions that improve occupancy, resident retention, and financial performance. As the systems expert, they champion company policies, technology, and operational processes, ensuring compliance, data integrity, and consistent execution across all aspects of the business.

The Senior Community Manager leads by example, fosters a culture of accountability and continuous improvement, and partners with residents, vendors, ownership groups, and internal teams to achieve business objectives. While providing strategic oversight, this role also supports daily property operations as needed, always prioritizing asset management, asset preservation, team development, and operational excellence.

What You’ll Do…

• Lead positive change management behavior.
• Oversee resident, vendor, prospective resident, and guest inquiries and maintain professional relationships.
• Assist the residents with understanding role specialization and proper communication channels. Community Managers are essential leaders when it comes to change management for the residents.
• Actively monitor and report monthly variances and provide detailed narratives.
• Develop and implement resident retention programs, such as resident functions and special promotions.
• Collaborate closely with the Service Manager to monitor and schedule maintenance activities and expense control as per policy.