Senior Copilot Developer - AI/ML

About the Role :

We are seeking a Senior Copilot Developer with a strong focus on building and integrating artificial intelligence solutions within web applications. The candidate must have hands-on experience in developing intelligent features, leveraging machine learning models, natural language processing (NLP), computer vision, or other AI technologies to enhance user experience, automate processes, and drive business value in web-based platforms.

Key Responsibilities :

• Design, develop, and maintain advanced conversational experiences using Microsoft Copilot Studio / Power Virtual Agents.

• Build complex topics, actions, workflows, variables, plugins, and custom extensions in Copilot Studio.

• Architect end-to-end Copilot-powered solutions using Power Platform (Power Apps, Power Automate, Dataverse, AI Builder).

• Integrate Copilot solutions with Azure services, API Management, external systems, and enterprise data sources.

• Implement Human-in-the-Loop (HITL), escalation paths, fallback logic, and advanced conversation orchestration.

• Optimize bot performance using analytics, telemetry, usage data, and conversational metrics.

• Develop and review custom connectors, Azure Functions, Logic Apps, and integration frameworks.

Requirements :

• Bachelor's or Master's degree in Computer Science, AI, Data Science, or related field.

• Minimum 5 years of total work experience required.

• Min 2 years hands-on in Microsoft Copilot Studio / PVA.

• Strong expertise in Power Platform: Power Apps, Power Automate, Dataverse, and AI Builder.

• Solid experience integrating solutions using Azure Integration Services (Azure Functions, APIM, Service Bus, Logic Apps).

• Strong understanding of LLM-driven bots, prompt engineering, generative AI features, and custom plugin design.

• Working knowledge of Microsoft Bot Framework (advantageous, not mandatory).

• Ability to design scalable, secure Copilot solutions following center of excellence (CoE) best practices.

• Experience with ALM, Git integration, environment management, and solution deployment in Power Platform.

• Strong communication and client-facing experience for requirement gathering and solution workshops.