Senior Cybersecurity Pre-Sales Technical Architect
Senior pre-sales architect at GlassHouse Systems who acts as the technical voice of the sales team — designing and pitching security solutions (assessments, penetration testing, managed security services) to CISOs and executives. Core focus on SIEM, SOAR, MDR and the wider security vendor ecosystem, working hybrid from the Toronto office.
- Compensation
- CA$150K–CA$200K / yr
- Location
- Toronto, ON
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Security
- Posted
Skills
Must have
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related discipline with a focus/major in cybersecurity or information security
- Minimum 5 years hands-on IT and cybersecurity experience, with at least 2 years in technical pre-sales, solution architecture, or presales engineering
- Proven customer-facing experience; comfortable presenting technical and business solutions to all organizational levels, including executives
- Working experience with a Managed Security Services provider (MSSP) or familiarity with SOC operations and 24/7 security monitoring
- Technical knowledge and experience demonstrating SIEM, SOAR, and MDR in customer pre-sales engagements
- Technical knowledge of firewalls, intrusion prevention/detection, DLP, cloud security, endpoint protection, and the vendor ecosystem (Palo Alto Networks, Checkpoint, Cisco, IBM, Splunk, Fortinet, etc.
- Strong verbal and written communication skills; ability to articulate complex security concepts in customer-friendly language
Nice to have
- Professional security certifications: CISSP, CISM, GIAC (GCIH, GSEC), CEH, CISA, CRISC, or equivalent
- Experience designing and proposing security consulting services: penetration testing, security assessments, vulnerability assessments, PCI compliance audits, security policy development
- Experience developing security solution architectures and responding to large-scale, complex RFPs and technical questionnaires
- Knowledge of cloud security (AWS, Azure, GCP), virtualization, and hybrid security architectures
- Understanding of regulatory frameworks and compliance requirements: GDPR, HIPAA, PCI DSS, NIST CSF, industry-specific regulations
- Knowledge of modern threat landscape: cyber kill chains, MITRE ATT&CK framework, threat modeling, attack surface analysis
- Experience with security service delivery models and SLAs; understanding of KPIs for MSS and professional services
- Track record of identifying and closing mid-to-large security services deals with complex sales cycles
Full description
GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.
As a Senior Cybersecurity Pre-Sales Technical Architect, you are the technical voice and strategic partner for our sales organization, driving security-focused business development for professional services and managed security services (MSS) across our target accounts.
This is a hybrid position from our Toronto office.
Responsibilities
- Build and maintain trusted relationships with security leaders, CISOs, risk officers, and technical decision- makers at target and existing accounts
- Identify and drive expansion opportunities for professional services and managed security services (MSS) within existing and target accounts
- Design and architect comprehensive security solutions across professional services (assessments, penetration testing, compliance audits) and managed security services delivery models
- Engage customers as a trusted advisor to understand security challenges, compliance requirements, risk posture, and business objectives; translate these into compelling technical solutions and value propositions
- Collaborate with professional services, MSS delivery teams, and solution partners to develop market-driven security services offerings and tailor solutions to customer environments
- Scope and articulate defined requirements, proposed solutions, and value propositions into detailed Statements of Work (SOWs), technical architecture blueprints, and RFP responses
- Present and articulate security solutions and value propositions to diverse stakeholders—technical teams, business executives, and C-suite—with clarity and business acumen
- Maintain deep knowledge of the security landscape, threat environment, regulatory frameworks, and vendor ecosystem to inform customer discussions and internal strategy
- Stay current with security trends, threat intelligence, regulatory changes, and vendor offerings; provide market insights to sales and delivery teams to inform strategy and customer engagement
- Develop business cases and financial models for security investments (ROI, TCO, risk mitigation value); help customers justify security spending to leadership
- Serve as the voice of customer, providing market feedback to product and delivery teams to inform service development, identify gaps, and drive continuous improvement