Senior Data Engineering Developer

SPECIFIC DUTIES AND RESPONSIBILITIES

• Build and optimize real-time streaming pipelines to ensure efficient routing of voice and chat session data into enterprise data platforms

• Integrate generative AI solutions with enterprise knowledge bases to ensure accurate and context-aware conversational agent performance

• Maintain and configure low-latency databases to ensure secure and reliable storage of session states and operational metadata

• Design system architectures and technical blueprints to ensure scalable, resilient, and high-performance solutions

• Delegate and manage engineering tasks to ensure effective team productivity and capability development

• Develop and execute testing processes to identify system issues and ensure quality and stability in deployed solutions

• Collaborate with stakeholders to align requirements, manage expectations, and ensure successful project delivery

• Oversee automated PII redaction workflows across voice and text streams to ensure full compliance with data privacy requirements prior to storage.

COMPETENCIES

Core Competencies (Must-have Competencies)

• GCP Data Ecosystem Expertise - Ability to design and manage data solutions using BigQuery, BigTable, and Firestore to support scalable analytics and storage

• Real-time Streaming Pipeline Development - Ability to build and manage high-throughput streaming systems to support continuous data ingestion and processing

• Gemini Enterprise Agent Integration - Ability to implement and optimize generative AI solutions grounded in enterprise data to support conversational accuracy

• CCAIP and Conversational AI Implementation - Ability to deploy and manage voice and chat AI systems to enhance customer interaction experiences

• Infrastructure as Code and Security Governance - Ability to automate infrastructure deployment and manage access controls to ensure secure cloud environments

Complementary Competencies (Good-to-have Competencies)

• Data Redaction and Privacy Engineering - Ability to implement PII masking solutions to support regulatory compliance and data protection

• API and Integration Management - Ability to design and manage APIs and communication protocols to support system interoperability

• Stakeholder Collaboration - Ability to effectively communicate and align with technical and non-technical stakeholders to support project success

• Prioritization and Autonomy - Ability to manage multiple tasks independently while focusing on critical objectives