Senior Database Administrator

Our Team is Growing and We Want You! Join Rewardsco as our Senior Database Administrator

Are you a highly skilled database professional with strong SQL Server and PostgreSQL administration experience, excellent troubleshooting ability and a passion for keeping complex, business-critical database environments stable, secure and performing at their best?

Rewardsco is looking for a Senior Database Administrator to manage, maintain, optimise and support our database infrastructure across production, reporting and business-critical environments.

This role is ideal for an experienced database administrator with a minimum of five years' database administration experience who is ready to take ownership of high-availability systems in a fast-paced BPO technology environment.

You will play a critical role in ensuring database uptime, performance, security and data integrity across platforms that support dialler systems, CRM environments, reporting platforms and internal business applications.

Working closely with Infrastructure, Development, partner and operational support teams, you will be responsible for database administration, performance tuning, ETL, data movement, automation, governance and continuous improvement across operational and analytical environments.

What you'll be responsible for:

• Install, configure, maintain and support Microsoft SQL Server, PostgreSQL and related database platforms.
• Manage database environments across production, disaster recovery, development and testing platforms.
• Ensure database availability, integrity, reliability and resilience across business-critical systems.
• Perform database backups, restores, recovery procedures and disaster recovery support activities.
• Manage database upgrades, patching, maintenance windows and operational change implementation.
• Monitor database health, availability, performance and capacity across operational and reporting environments.
• Troubleshoot database incidents, resolve operational issues and implement corrective actions where required.
• Perform query tuning, database optimisation, indexing and maintenance plan management.
• Identify performance bottlenecks, investigate root causes and recommend infrastructure or configuration improvements.
• Conduct capacity planning and support uptime requirements across high-availability environments.
• Manage ETL processes for business reporting, operational data movement and data integration across platforms.
• Support data extraction, transformation and loading requirements, including real-time and scheduled data processing.
• Maintain and support data warehouse processes and reporting-related database requirements.
• Assist with data modelling, data architecture and the continuous improvement of database and reporting environments.